Vancouver Harbor Sunset Dinner Cruise

The serive,food and entertainment was great. The boarding time was half an hour before departure and the cruise left right on time. The drink size were super small for the price

I just emailed Harbour Cruise to explain they should have a no perfume policy. I have asthma and after 4 attempts to regulate my breathing I had to go outside on deck just to be able to breath. All what Harbour Cruise came back with was sorry hope you feel better soon. It could have gotten a lot worse.

Good family bonding experIence trip! We enjoyed the food. Entertainment was good. Service was great! Lovely sites. Only one suggestion…. Improve tour audio.

Food was cold, dessert choices poor and the entertainment was horrible. The trip would have been much better WITHOUT the entrertsinment.

The most memorable part of this dinner cruise will be that the service was terrible! We should have guessed when we waited 20 minutes to board. Once we got on board we sat at our table and waited for over an hour before anyone came to ask if we wanted a drink. We finally got our drinks about 20 minutes later and from that point on the white staff never came back and asked if we wanted another drink. She waited on tables before us but never looked up to see if anyone else needed anything. We were sitting upstairs and the Buffay of food was downstairs. It was less than desirable to carry a plate of food up the stairs. In addition, this cruise is described as being a narrated cruise. There was no narration at all. The two man band on the cruise was ok. This is not something I would want to do again in Vancouver and we definitely not recommend it to anyone. It is understandable that they may have been understaffed, but that is no excuse to ignore patrons. This is not a cruise that I would want to go on again nor would I recommend it to anyone.

Well, where do I start. We arrived at 6:25 PM. Supposed to start boarding at 6:30. They started at 6:50. Then we get on board and we go upstairs. Lead to our table no problem. We sit there for an hour before anyone comes to ask us if we would like something to drink. It seemed that the whole row that we were sitting in except for two tables down by the bar was sitting there waiting for someone to come and ask us for a drink. Then a gentleman two tables down finally caught a hold of one of the white staff and she bought him his drink but completely ignored the rest of the row of tables. Well, we waited for about another 20 minutes. The gentleman who got his drink looked at the bar and said oh I see your drink up there. 10 minutes later I went up there and it was there I asked her for it she goes oh OK I said there’s supposed to be another drink with it. She said OK I’ll get that and get it right down to you. 20 minutes later we are still waiting for our drink. To say that this was bad service is an understatement! She kept coming back to the row but just waiting on that one man and not even looking our way. Not even looking! Then we went downstairs for the Buffay style dinner the food was OK. But walking upstairs with a plate of food in your hand it’s not the easiest thing in the world to do. Then we tried to catch her eye to get another drink. Well that was impossible. We wanted more rolls. We got rolls after our dessert. Also, one of the main reasons why we went on this cruise was for the narrative, to tell us all about Vancouver the water we were on, etc. No narrative whatsoever! So, you tell me, what do we pay for! We will not go again and we will not I repeat not, recommend this to anyone.

Food was mediocre ar best. Musicians did not add to the atmosphere and seemed more concerned with selling their CD. Disappointed and would not recommend nor do it afain.

The cruise route was scenic, but the staff performance/service was lacklustre. Could see the cruise being very good if staff had more experience & training.

Thanks for separate vegetarian food. We loved it! The entire journey was pleasant with amazing views! It’s worth every penny!

This was a wonderful experience great crew good food. Pleasant evening on the water. What more could you ask for