Private Arrival Transfer: Rotterdam Airport to Rotterdam Hotel With Meet And Greet Service

On my arrival at Rotterdam airport there was no meet and greet representative. A young male employee said he would help by looking outside but there was no one. He then talked with a representative at the information desk and she was very helpful. She phoned the number I had for the car and there was a lot of to and fro conversation over several phone calls while I had to stand waiting to see what was happening I don't speak Dutch. Eventually after more than half an hour, I can't remember exactly how long, a driver appeared, I was not sure if he was the designated driver or not, he took me to the hotel and I didn't pay. He was very polite and courteous, so I have no complaints about him. I was disappointed as I have used your airport meet and greet previously and have not had any problems.