ScubaDoo - Explore the ocean in Punta Cana

It was a fun excursion. The staff were nice and professional. I understand 2020 has been a rough year but they need to invest in new equipment. They took approximately 15 of us out on a platform that was basically a large floating pontoon boat. They’re were 3 Scubadoo machines and each person got about 15 minutes on the machine. The propellers and Rutters were broken so the divers pushed you around. They told us to push the button for propulsion but it didn’t do anything and the rutter linkage was broken so there was no left or right movement. We were advised to bring crumbled up bread in a water bottle which none of the other people did. But I strongly advise to do this. The fish were all over us and it made for good photos. We were also allowed to snorkel while everyone was taking turns on the machines.

The tour Far exceeded Our Expectations ! We all enjoyed the sites And the Stuff was Awesome .. Kept us Safe & Having Fun ..

Never take this "excursion". The day prior to the excursion, we were contacted by viator that our planned outing had been cancelled, and that the only available trip would be at a completely different time. This didn't measure up to our plans, so we asked to cancel the trip for a refund. Suddenly, they were able to reschedule much closer to our original time, which raised some eyebrows but overall we agreed to the slightly changed time. They agreed to pick us up, AT OUR HOTEL, next to security. The following day, just after noon, we arrive bed at the entrance of our hotel and waited. It would be 15 minutes past pickup before we called to see where our pickup was. Not only had it not arrived at this point, when we were informed it had, they couldn't get past security at the main gate of the Majestic. We were at the Majestic Mirage, the furthest resort from the main gate, next to our entrance and next to the security checkpoint at entrance to our hotel as specified. And given the time of day, all transportation on site we're being used for guests arriving for the weekend. Again, we called and informed them we needed pickup. Now, if a tour company cannot get past security at the front gate, there's no way we can trust them. We demanded a refund for the run around, the clear failure to abide by their own promises to reach us at the entrance to our hotel, not a mile away at the gate. All they offered was a $25 off coupon to another one of their excursions. Like anyone could trust them and their shady dealing. Do yourselves a favor and avoid this at all costs. There are other excursions that don't take advantage of you, and are let past the main gate.

The guides were FANTASTIC! This is a great excursion essential especially for those who aren’t a huge fan of snorkeling but still want to see underwater !!! They were also very patient

Was great tour. This tour I picked for my birthday, I did just a helmet under water in punta Cana before but wanted to try riding a scooter as well. We were picked up from our hotel on time then went to marina from their they took us on a cool glass bottom boat to the other boat where we snorkeled and did scooba doo scooters. Was lots of fun. Then afterwards we were able to purchase our Scooba doo photos And shop at local shop that has everything. Don’t buy Any alcohol there to take home with you except if it’s going in a Check in bag. We bought 2 sealed bottles of mama Juana and they had to take them away cause it was in our carry on.

It was a very good trip because it was a small group we could spend more time snorkeling and diving. The scuba diving machines were a little bit old but it was a very good experience. The crew was very friendly and polite. I would recommend it 👍🏻

The trip was great except for switching boats. It was a very fun experience. I think they should find a different way of switching to the glass bottom boat.

Something fun and new to try for those who don’t want a full scuba experience. We had a blast ! Will return soon

We had a very good experience with my husband who had never been underwater .It was a lot of fun for both of us.The staffwas very friendly and helpfull.The pictures were overpriced.Generally had a nice time .

I am the husband of the named reviewee since she did not participate in the entire experience and i did! My review is average but I really didn't check out the specifics of the excursion prior to taking the trip. My wife found it and it was something she thought she could handle. It sounded like fun so I agreed to it. The transport company tried to contact us to confirm the time for pick up but our phone was giving us problems and we didn't make an effort to try and contact them as suggested so that was our bad! Fortunately the bellman at the front was able contact them an hour prior to pick up and confirm the scheduled arrival time! They arrived right on time with a clean and comfortable vehicle for my wife and I and another couple whom we did not know prior to this. We had a nice ride to our destination to a welcoming committee of shop owners wanting us to visit their stores. At that point I thought our driver would be staying their to take us back. If I knew he would not I would had given him a tip for doing a good job! The biggest problems I have with any excursion is you just never know what you are going to get with transportation! After the rest of the group that were joining us arrived which was 5 or 10 minutes later we all headed for the boat. It was about a hundred yard walk to the older looking boat that we climbed into from the edge of the water. It held about 12 or 15 of us and they gave us belt like life preservers to wear around our waists. We were ferried out to a floating platform where we would be doing the snorkeling and diving. The snorkeling was what you made of it and their was plenty of time allowed for it! Because I did not know what to expect as far as the experience of using the scuba machines I would say it was fun. I wasn't sure once we were in the water if we just floated around or it could be propelled around. Four machines went down at a time and they took pictures of myself and the couple we just met which was a little weird but none of us seemed to care and my wife had an anxiety problem with the whole getting in the water thing and having to swim under water to get in the machine so she stayed on top! The machines had buttons to press to propel them but the only way they really moved was by the staff pushing you from behind! That lasted about 10 minutes. After my turn I snorkeled for quite awhile and then climbed back in the boat. After everyone had their turn we boarded a nice glass bottom boat that some other people came over to the float to join us on the excursion. They paid extra for that part of the excursion. Anyway we all went back on that boat slowly and sometimes stopping to view the fish down under! I guess that was a plus because I didn't expect that part of the excursion! After returning to shore we were given an opportunity to view the pictures they took of us underwater. Now it was time to leave. About 8 of us were packed into a not so safe looking van. I sat up front with the driver and was thankful we made it back without incident! Fortunately our group of 4 were dropped off first. I gave the driver $5.00. Like I said earlier you never know what you are going to get with transportation but I would have expected a better vehicle than what was made available! Yikes! The only thing we wondered is whether or not we were due a refund since my wife did not participate. Also they did offer us water and soda on the float!