Full-Day Catalina Island Snorkeling Tour from Punta Cana

I booked a month in advance the day prior of this tour they contacted me to reschedule, for the following day, that day came and the driver was late also stopped at a ATM and took 20 min by the time we got to to boat the boat already left I missed the first 30 min of snorkeling, won’t book again

Hello. I want to express my concern with the four excursions that were booked during I stay at Punta Cana. I had to call the 1-829 number for every excursion to find out the location and pick up time which varied from the time provided in the email from Viator. This excursion were good but seemed disorganized mainly in the pick up of customers and the drop off after the excursion. I thought we would receive an email providing details of the pick up locations and times.

This is an excellent tour run by professional and very friendly people. I was to hospital in Punta Cana the day before our scheduled tour and it was as easy as a phone call to Chantelle to reschedule- she even went so far as to offer a refund if I was not well enough for the next tour. The customer experience surpassed my expectations. The snorkeling time was great and they allowed the seasoned snorkelers a bit more freedom than is generally experienced on these tours. It was wonderful to be away from the novices kicking fins :. For the beginner they are in the water and keep a close watch at all times. The beach BBQ is excellent and interesting to see the traditional method of open fire cooking. There was plenty of beach and/or snorkel time allotted at the Island as well. This was a tour that did not feel rushed in the least and provided a wonderful relaxing and exciting excursion. As a seasoned traveler I can say without hesitation this was one of the best water/snorkel excursions we have done and we've done maybe 15 in the Caribbean/Mexico.

Loved the island. Best island and best beach in Dominican. the trip to the Island was long but worth it.

Our trip was canceled the day before due to not enough people confirming the trip. The company claimed they had tried to contact me however, I had no missed calls from them only an email sent around 6pm the day before. Emailed to get a refund and have not heard from them 3 days later.

5 stars for Catalina Island - 0 stars for safety and logistics Good: - Island is amazing. Food was good. Snorkeling right on the beach was incredible saw an octopus. - Snorkeling off the boat was good water and fish wise, but see below regarding water safety. Bad: -On the way back, got dropped off at a Sunstop Gas Station. Guy in a red tank top that was just hanging out at the gas station called someone to pick us up, our driver left. Tank top guy told us 5 minutes and the security guard would let us know when it arrived. Fast forward one hour, guard changed shifts, new guard didn't know anything. Finally a van pulled up to take us to the hotel. - Water off the boat was rough, but that is fine except they do not have snorkel vests the kind that are self inflated and deflated. So flotation is up to you. - My wife an experienced snorkeler inhaled a lot of water. She called for help and was panicking. They threw a life vest about 30 feet from her. I got her to another one of their boats, but no one was ready or willing to get in the water to help. We have never been on a snorkeling excursion where there is not a member of the crew in the water for safety. They simply had no plan for lifesaving. - The boat was quite full. 36 people not counting crew. Took 2 ferries to get us to the island and 3 to get back. The island was great, but I would not feel safe using this company again due to the logistics and water safety issues.

Ok, so this trip is a mixed bag of stuff.....The hotel pickup wasn't fun they get us on this nice bus at 7:20 from Dreams and we go park and sit for thirty minutes then pick up others and the guy doesn't explain anything. we shave to switch buses at one place and then again so the trip takes 2 hours, and we are all in need of a Bio Break! Once we arrived we got together with a group and hit turned out to be a dive and snorkel trip, which I thought it was a sailing Catamaran to the island so a little bummed there. We leave the marina for a 40 minute boat trip to the Island area to snorkel and dive, it was ok to swim around and look at the fish. Then we went onto the beach area on the island to hang out eat and swim there. This was really fun, the beach there is amazing the water the beat in the area, fish around shaded large hut areas and decent food too. That was the highlight of the trip, the Catalina island beach is special! So we recommend the trip but I'd look close at all my options. This one is better if you dive. If you want to sail to the island look elsewhere.

My family booked the VIP pckg with anticipation on the lobster meal. Unfortunately, when we were on the boat going to Catalina Island, we were informed that lobster will be substituted by snapper fish because the government prohibits the serving of lobster. That was a let down but we still enjoyed the meal fish, chicken, pork chops and veg and excursion. The crew were all nice and polite. The catamaran is clean. The beach is nice and clean.

The tour was organized well. We wanted to see a little more while snorkeling. Jodi, one of the staff members, was great and made us feel comfortable. The others not so much.

Owners are amazing and take good care of you. Highly recommended!