Four Adventures: Parasailing, Snorkeling Cruise, Sharks & Rays At Punta Cana

Everything was great! We could not go on the parasailing because of the weather but we were offered another excursion or a refund for the parasailing. Luis was awesome and helped out a lot! Had a blast!

After waiting an hour. I called and was advised they could not enter the Hard Rock. We were told to get a taxi from the resort,to the front entrance. We had to pay to get to the entrance. Seriously! When we got to the front entrance there wasn't anyone there. We had to take the taxi.....back to the Resort. I recieved a call from a gentleman an hour after our pickup time saying he could pickup us up. At this time we had waisted a half a day and were very frustrated. I told him at this point we want a full refund. VERY DISAPPOINTED!!!! We spent money for a taxi FOR NOTHING!!!

The combination of 4 great adventures. Got to hold a sting ray and pet a shark. Seeing punta cana from the air, breathtaking! Charlie our guide was awesome. Finished with a sandbar party. Loved every minute of it. Quick transition to each adventure. Felt very safe the entire time.

We had a wonderful day. The lunch was awesome and unexpected. I would totally recommend! So many activities in one trip. The only thing is I wasn't fond on how the sharks/ rays were kept.

I had a great time on this tour the only problem I have is. I paid the photographer 50 dollars for pictures that I haven't received yet. You have my email and this is my phone number 7036259261 Leon Eldridge

Louis was great!! The food was amazing, the activities was worth it and entire crew made us feel safe

Overall, it was a pretty/fun day. The parasailing and snorkeling is amazing!! The parasailing is a little short but beautiful view! I will say, there was only 1 shark and a few stingrays. They were confined in this weird shady Cage. The tour guide Charlie was amazing though!

Charlie was such a great host! This excursion was a great time from start to finish. This was my first time parasailing and it was the best part of the trip!! Definitely recommend!

It was definitely worth it. Charly from the boat did an amazing job keeping us entertained, the energy was flowing we swam with the sharks and the stingray p.s. I can’t swim lol but the guys helped. The parasailing was relaxing and even though the current was rough snorkeling was good. Go for it it was definitely worth every penny.

The excursion started out off when it was the day before and I still hadn't heard anything about a pick up time. Online it says it starts at 11am so I was expecting a pick up time before 11am. I called Thomas (the coordinator) and he told me we would be picked up from our resort at 12pm I'm like ok well as long as this doesn't cut into our 6 hour timeframe for excursion he agreed it would and said we'd be back at our resort by 6pm or earlier. He then Said he'd email me the information on what the shuttle looks like that evening. The morning of the excursion comes and I still had received the email so I called again and he said he has been busy but would email this morning and now my pick up time is 1235pm. The Shuttle finally arrives at 1250 and we're off on our adventure and I've put behind me we're 1.5 hours later then I expected as I already have plans for that evening for my husbands birthday, because I'm thinking long as we get back to our resort by 7pm we're good. So we arrived to the beach where I anticipated that we would go parasailing and we had wait another 30minutes for another set of people. Once the second group arrived we were off to some medium size boat with 28 people with SUPER loud music. I'll just say the boat could have been bigger & the music not as loud!!! Before we set off we were told by Robert the leader of the excursion that the parasailing would not happen today due to the storm that had come through yesterday. My mind was blow and I was pissed off because that was the only reason I booked this excursion!!! We proceeded on this loud music boat to snorkels which was about 20minutes and yes we saw a couple of small ocean fish nothing major! Then we went to the sting ray and shark portion of tour & they keep them in cages and supposedly they let them out every 6months, which basically means they stay in cages all year long. I was able to touch the one sting ray and there was one small shark but he really didn't come out at all. After that we went to some wack open swim area with about 20 other boats and they fed us some basic pastrami sandwiches and nachos with ONE can of salsa. By this time I was completely OVER this lame tour that had basically ripped me off with false advertising. We get back to shore and we can't find our driver, after 30-45 he shows up but then he says they are still missing another person. So they wait An additional 45minutes for this "lost person" to never be found! My hubby and I gave Robert the tour leader a piece of our mind about how disappointed we were in the tour and how I asked Thomas about parasailing bc had he said it would not happen I would have booked another tour, and how he (Robert) should have communicated that to Thomas he replied he doesn't talk to Thomas! Robert was so smug and unapologetic about the entire situation, and my husband was possessed because at this point they had made us late for his birthday dinner reservation! Upon arrival back to our resort I contacted Thomas and updated him on the situation he offered to take us parasailing the next day & I explained we were not interested. I texted him even more details about our extreme disappointment and requested a refund and within a hour he obliged so that is the only Reason they got 3 stars due to his adjustment! Leonardo also did well with taking pictures and emailing them to me ASAP, and I'll Close out my Review on a good note but I hope you get the gist!