Luminous One: Bio Bay Boat Ride With Swimming

This tour was not what ot described. There was no bioluminicent experience or anything. There was nothing in the water. There was no interaction from the driver/guide during the drive. Disappointed.

Our experience overall was not that great and there are many things that could be improved on this tour. It takes about 2+ hours to get there and the driver stopped about 40 minutes out from the destination for us to eat deli sandwiches. They were good, but the biggest thing that could be improved is to skip the deli and spend that time in La Paguera, the village where the tour is. It was beautiful, vibrant, and full of culture. Unfortunately, we only had 20 minutes before and after the bioluminescent tour to enjoy it. It was consensus among everyone on the tour with us that we wished we had more time to explore in the village, especially again, because it took over 2 hours to get there. We did enjoy seeing the bioluminescent phenomenon. That part was exciting. We even had an opportunity to move our hand in the water to experience it for ourselves. Overall, I’d say if the tour made some improvements it would be worth it and I’d recommend, but I cannot recommend this experience based on how it went for our group. I hope this tour gets better for those who decide to try it in the future.

1. This trip is not as advertised and the reviews are either fake or come from a different tour. Many positive reviews mention kayaking. There is no kayaking. You’re on a large party-vibe boat and you only see mangroves/nature from afar. This is not a nature-centric tour. 2. There is no knowledgeable tour guide. There is a 90-second prerecorded spiel on the boat, but we had to use our phones to look up the science behind the bioluminescence. 3. It is NOT covid-safe as advertised. The guide did not wear a mask for the entirety of our 5 hours in the van. There was no social distancing- the van was packed tight and one member of my party had to sit up front with the mask-less driver. The boat was also clearly over 30 people (the advertised cap) because we were literally out of places to sit by the time we boarded. 4. The highlight of the trip was watching a local student jump in the water to activate the bioluminescence. This lasted about 10 min. However, we felt this was an unethical practice because they announced the student was unpaid and relied entirely on tips. The tour would be pointless without the student and yet they aren’t paying him. 5. The “sandwiches from a local bakery” was a stop at a strip mall. The sandwiches were fine but definitely oversold in the description. Even without these complaints, know that you’re going to be in a van for about 2-3 hours each way, for about 45 min on a boat, with 10 min actually experiencing the bioluminescence from afar. I have been taking Viator trips for 6+ years at this point and this is the first time I’ve ever felt the need to write a negative review. The rest of my trip in PR has been excellent outside of this particular tour experience.

The whole experience was a mistake the driver was late it was 3 hours to get from San Juan to destination, then the pictures are nothing like the website it is a very dark tour and u can see a little of the water glow and u are not able to get in the water.

The experience at the Bay was great. The music at the plaza was good. The moon and stars..phenomenal. The microorganisms..magical. The experience would have been much better if 1) we had gotten there earlier to patronize the vendors, 2) if the instructions/communication from the driver had been better and 3) if the driver didn’t drive so fast. His driving was reckless, unsafe and very uncomfortable. The bus driver is the only reason I rated 4 and not 5. Otherwise, absolutely amazing!!!

Tour guide was friendly and helpful, but the actual boat ride/ tour turned out to be different from advertised.

It was an interesting experience. The bay itself is still recovering after the last hurricane. Before that I went there in a prior trip and you were able to see the luminescence in different colors. This time was sparkly white. The driving was a bit scary, too fast. I thought that it was a bit pricey.

Two flat tires on the bus in the mountains and waiting over an hour for a taxi to show and having to pay $75.00 more for the taxi to get back at 2:30 in the morning

Ryan our guide was a 10* guide. We had so much fun. He's very knowledgeable and joins right in. Will be booking with him again! Red lights -no turtles🤣🤣

Staff and instructors were great, and very accommodating! The bioluminescent tour was not quite what we expected. We hardly saw anything, but that could be due to the full moon. It was fun nonetheless!