Whale Shark Tour from Cancun and Playa Del Carmen

The crew made this an even better experience. I’d suggest having or renting a go pro because it’s well worth it. Our guide took ours and recorded an amazing video that I’ll have to share down the road at no extra cost. The ceviche and guacamole snack was fantastic. The whale shark snorkel was top notch and I was lucky enough to have one turn in my direction.

I had an absolute BLAST! Everything was perfect from beginning to end. Great communication for pick up. The crew/guide were super nice and friendly, we saw lots of whale sharks and had the best experience ever. Fresh ceviche and guac at Isla Mujeres just made the tour even better. 100% recommended!!

The title is scam it’s not a whale shark swimming it’s more like whale shark seeing for two minutes after two hours of being in a boat with choppy waters and a bumpy ride. That’s the only way to get there and once we got there everyone was seasick and throwing up which was horrible experience and no one warned us that this was the trip. It is not worth 660 dollars for 4 people. I wouldn’t even pay 100 dollars for this. The tour guide and the driver were AMAZING!! The service was excellent but the whole tour overall was not worth it. As you only get to see whale shark for two minutes and that too barely clear.

A tour that takes you on a boat for an hour , where you suffer from vomiting in the high waves, see whale sharks for 5 minutes, and suffer on the boat for another hour.I can’t recommend to the family who has child.

This was a great tour! Pickup was on time, was a little shop that gave us snacks at the pier and offered sunscreen and water shirts. And the whale sharks were magnificent!! Such an amazing creature to swim with! They fed us sandwiches at first then cooks us some great fish and chips! I would definitely recommend!

This was one of the best experiences ever. If you are lucky enough to get Carlos as your tour guide you've hit the jackpot! He made the trip comfortable, safe, and extremely enjoyable. We'd do it again and again!

Probably the best experience I've had in 42 yrs of life. I taking my son back to Cancun just to do it next week. I think all 7 people on the boat enjoyed it but probably not as much as I did. Read the other reviews, if you are a strong swimmer this will be YOUR best excursion ever. If your not a strong swimmer it's still worth going but you will feel like you are chasing them instead of swimming with them. The transfer driver, Carlos, was GREAT. He was very informative explaining all sorts of things about these perfect creatures. The boat guide, also named Carlos, was great too and even took lots of photos and videos for me. It was AMAZING from start to finish!! NOTE: When I read that it was mandatory to wear a life vest in the water I was a little disgruntled. But even Michael Phelps would get tired of trying to keep up with these guys without one. No matter how good of a swimmer you are don't be disgruntled about wearing it, it keeps you in the water swimming with these amazing animals longer!

We had a FABULOUS time with Michelle and Pepe during this excursion! It was mind blowing. They truly love what they do, and shared that love with us during this time. Due to the beaches of Isla Mujeres being closed, we ate on the boat and enjoyed the turquoise waters which was AMAZING! Our driver made us feel safe & secure by making everyone wear masks during the transport. THIS IS A MUST DO WHILE IN CANCUN! They catch the fish for the ceviche fresh every morning for your lunch.. and you can tell that it is fresh because it’s so tasted! They made us feel like family. The only recommendation I have is to remind people to take Dramamine before you go. My boyfriend got very sick on the hour-ride to the whale sharks. The waters are choppy and the boat is small (to ensure safety of the wildlife). I’ve traveled the world, and this excursion was one of the best things I’ve ever done! Thank you to the amazing staff!!

We booked this tour by viator because all te excursion of Tui were too expensive. This tour was not that good. First we got picked up in our hotel, on time. And then we had a one hour drive to Cancun. We got in a speedboat with a small group of 10 people. They keep talking about protecting the environment and the animals and that you only go in the sea for a short time in couples, but then you arrive at the spot and then you see 50 other boats laying there. We were the first couple to go swimming, they told us to sit on the boat and than they suddenly pushed us hard off the boat. My friend was fine, but I got goggles that didn't fit well so i didn't see anything because there was all the time water in my eyes. After only a few minutes, we already had to go back to the boat. The second swim was even shorter. After this disappointing meeting with the whale sharks, we went to Isla Mujeres. We only could swim in the sea and eat on the boat. The overview of the excursion says that you have a lunch on the beaches of Isla Mujeres, but you just sit on the boat. If you would like to go swimming with the whale sharks, we recommend that you book with another company.

we have the most amazing trip not because the tour Gide the girls(maria) was a disaster but thanks to the captain and his helper our trip was excellent good job