Tulum Ruins Cenote and Swimming with Turtles from Playa del Carmen

Amazing experience!! Out tour guy (Herlan) was very nice and had a lot of information to help us understand about Tulum. He was very passionate about what he does and im so happy we ( my friends and I)had him as our tour guy!! I recommend him to everyone. First time in Mexico and i loved it and Tulum was amazing. :)

Rhett was a fun and knowledgeable guide. We never felt rushed and always felt safe. Would definitely recommend.

We really enjoyed our excursion. It was seriously worth it and I highly recommend it! We started off at the Mayan ruins in Tulum and loved hearing about the history. Then we went to the beach at Tulum to snorkel. We saw turtles, sting rays, and more. A very fun and unique experience. We had two our guides at the beach site that joined us in the water to guide us and warn us for any sharks, haha. We actually were hoping to see a baby shark (there are no big sharks). Then we had an AWESOME lunch at a local restaurant on our way to the last stop. I love getting food in a non-tourist trap. The lunch is included in your purchase. It was a buffet and very good and I had the best mango margarita of my life!! Last, we went to the cenote which we were so happy to do at the end. The water is so refreshing. We were lucky to have a really great, kind, and knowledgeable tour guide, HERLAN!!! He really made the day trip worth it and he is so kind! The driver of our shuttle, Allen, kept us safe and watched over our belongings. Please try out this excursion!!!

Everything was great at the ruins we had very nice tour guides. The lunch buffet with the blessing before it was beautiful and we were so appreciative of the warm hospitality. The Cenote was more beautiful in person than could be imagined. Truly a bucket list experience. However when we got to Akumal beach the snorkeling instructor was very rude and had a nasty attitude. She accused me of kicking a sea turtle and accused the other person of touching the turtle which was absolutely false. She then cut the tour short and made everyone leave. To make matters worse she humiliated me in front of the entire group by telling them that we have to leave because I kicked a turtle. Who in their right mind would purposely kick any animal. She acted as if I had done something to her from the very beginning when I needed to use the safety tube since I am not a strong swimmer. Being humiliated publicly is not ok and it was unfair. I would never book this again considering the staff just made excuses for her behavior. I deserved an apology and the entire group agreed that it was insane and unfair. I have an assumption about why I was singled out but I don’t need to write that here.

Myself and 2 daughters (17 & 23) went on this tour. We were picked up at 7:10. Took us to another store to check in and pay the $12 tax pp. then we went on the bus and we were given a sac lunch/breakfast- sandwich, fruit bar, juice box. We went on our way to Tulum ruins. Our guide, Rhett, was very informative. Spent about 30 min explaining and giving history. He gave us about 30 min of free time to wander about. We were given water, which was good because it was very hot. From there we went to the cenote which was absolutely amazing. We spent 1 hour there. After cenote we went to a buffet style lunch. Drinks were not included so bring extra cash. There is also a store there. From there we went to Akumal beach and went snorkeling with 2 guides. It was awesome. We saw turtles, sting rays, squid, coral, and lots of fish. Super cool. We spent an hour in the water. After that we went to a store where they have glass blowers and did chocolate and tequila tasting!! That was an extra bonus and super fun. Loved it. The day overall was spectacular and I Will remember it forever. Only reason I didn’t give 5 stars was it took a while to get going in the morning and my seat on the van was not comfortable and felt cramped. We were a total group of 12 so size of the group was nice. Everyone was friendly and we were able to chat at lunch. We were dropped off at our hotels. Overall expect to be gone all day. Total time was about 11 hours.

Tulum is amazing!! Words cannot describe its beauty and wonder!! Tulum and Chichen Itza are both must sees without a doubt!!

Mundo was a great Guide. Explizity at Tulum! Form pick up at the Hotel to snorkling with the turtles everything was great.

Good experience to get to know the area. Tulum was beautiful, but it was too hot that day and we couldn’t enjoy it as much as we wanted. We didn’t have either enough time to explore, they only gave us 20 minutes which is not enough. The cenote was one of my favourite experiences, so fun!! Jumping from almost 7 meters height! I didn’t quite like swimming with turtles, it’s too crowed, too many people on the water at the same time, surrounding the poor turtles. It feels like a zoo underwater. I felt overwhelmed by this… the staff tried to control everything, but the amount of people the received is way too high. They need to cut these numbers. The staff was very friendly! Another thing is that they asked us to meet at 7am and we didn’t leave until almost 9am.

This was a great adventure. I will say the other reviews are correct - it says the $12 fee in included, but they will say it is not and will likely ask for it. Be sure to have extra cash! The actual turtle snorkeling might not be the best for those who do not swim well or are afraid of longer distance swimming. The ruins were great, but would have loved to have been able to see them all!

Herlan was our guide and was enthusiastic and extremely knowledgeable about everywhere we visited. Communication throughout the day to give us a heads up about any long waits or transfers to other buses, etc. The Mayan ruins had some restrictions due to covid so you couldn't access the beach but the ruins we saw were incredible. We then saw a sting ray and a turtle although there was a long wait in the midday heat for the snorkels beforehand. Then we had a buffet lunch and a Mayan blessing before visiting the cenote. There's some fish so bring a waterproof camera or swim goggles! Many icy bottles of water were given out throughout the day and a lunch consisting of a meat sandwich and a banana (no veggie option). The buffet lunch was also mainly chicken or pork. The tour and sights were amazing but there are very long waits and lots of time hanging around or on transfers so go with some patience. I was collected at 6.50am and dropped back after 7.30pm