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Caribbean sea snorkeling, underground river and cenote from Playa del Carmen

star-52 Reviews
|
Playa del Carmen, Mexico
Safety measures
icon6 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 3 more

Sorry, this product is currently unavailable.See similar available experiences

Safety measures
icon6 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 3 more

Sorry, this product is currently unavailable.See similar available experiences

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Safety measures
icon6 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 3 more

Overview

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The use of life vest is mandatory in all boat tours (provided by Mexico Kan Tours)
All entrance fees
All necessary equipment
Hotel pickup and drop-off (revise confirmation email for pick up time)
Professional guide
Bottled water
Lunch
Extra Transportation Fees (North of Tulum). +$10USD per person extra for pick-ups between Bahía Puerto Principe and Puerto Aventuras. +$20USD per person extra for pick-ups between Puerto Aventuras and Playa del Carmen Colosio Street. +$30USD per person extra for pick-ups between Colosio Street (North of Playa) del Carmen to Iberostar Grand Paraiso.

Departure Point

Quinta Avenida Nte. S/N, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Av Javier Rojo Gomez 1270, Esq, Av Tulum, Puerto Morelos, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Carr. Cancún - Tulum Mz 1, Lt 2, Smz 18, 18, 77580 Puerto Morelos, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Avenida Tulum S/N. Entre Orion y, Calle Centauro Sur, Tulum Centro, Centro, 77760 Tulum, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

KM 2695 MZA 29 LTE 2, México 307, 77780 Puerto Aventuras, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Chanchen Palmar, Camino Acceso A Playas s/N, Yodzonot, 77785 Akumal, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Coba archaeological site, Quintana Roo, Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Calle 41, Centro, Valladolid, Yuc., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Av Tulum Esq Jabali con SM20 MZ 09, Av. Labná, Colonia Centro, 77500 Cancún, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point

Departure Point

Blvd. Kukulcan, Punta Cancun, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Departure Time

8:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Travelers should have a moderate physical fitness level
  • Not wheelchair accessible
  • If you present any of the following symptoms (fever, dry cough, tiredness, headaches, aches and pains), please refrain from joining the tour, contact us as soon as possible and look for medical assistance
  • Necessary COVID-19 prevention measures are implemented during the tour (50% capacity, Antibactial gel available and facemasks complusory, sanitization of vehicles and equipment, safe distance between all participants, groups from 2 to 6 people maximum, private tour possible)
  • Water Shoes and Flip Flops.
  • Camera.
  • Towel.
  • Extra T-Shirt.
  • Hat.
  • Only if necessary: Bio degradable Sun Screen & Bio Degradable Mosquito Repellent.
  • Don't Forget to Bring:
  • Sun glasses.
  • Bathing Suit.
  • Cash (Most of the local vendors only accept cash).
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Mexico Kan Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Caribbean sea snorkeling, underground river and cenote from Playa del Carmen?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Caribbean sea snorkeling, underground river and cenote from Playa del Carmen.
Q:
What is the policy on sanitization during Caribbean sea snorkeling, underground river and cenote from Playa del Carmen?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Caribbean sea snorkeling, underground river and cenote from Playa del Carmen.
Q:
What is the social distancing policy during Caribbean sea snorkeling, underground river and cenote from Playa del Carmen?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Caribbean sea snorkeling, underground river and cenote from Playa del Carmen.
Q:
What measures are being taken to ensure staff health & safety during Caribbean sea snorkeling, underground river and cenote from Playa del Carmen?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Caribbean sea snorkeling, underground river and cenote from Playa del Carmen.
Q:
What is the maximum group size during Caribbean sea snorkeling, underground river and cenote from Playa del Carmen?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Caribbean sea snorkeling, underground river and cenote from Playa del Carmen.

Reviews

5.0
star-5
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Reviews by Viator travelers

Showing 1-2 of 2 reviews
star-5
Awesome adventure!
Kristen_S
, May 2021
We had a wonderful time and Niko was friendly and provided interesting information on the area, history and answered all of my moms questions ;) thank you for the best experience!
icon Response from Host , May 2021
Thank you for your review. Customer satisfaction is very important to us and we are delighted this has been achieved. Enjoy the rest of your travels.
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star-5
Surreal Underground Experience
Candice
, May 2021
Went on this tour yesterday with Guide Santiago. This is hands down one of the coolest things I’ve ever done on vacation. The tour starts with a reef snorkel with lots of rock formations and colorful fish. The intersection of fresh groundwater and sea water is fascinating and beautiful. The second part of the tour is as a walking/swimming underground river tour that culminates in a cenote that opens to the jungle sky from about 30 feet below. The underground river is next level. I have never personally seen anything so down right amazing. The caverns and water are like something out of a movie. Your closeness to stalagmites and stalactites is a rare gift that feels very once in a lifetime. Our group was small (7 total) and was guided by Santiago who has an extreme amount of understanding and reverence for the places he takes you. If you love factoids and science, you’ll love this. We had lunch in the jungle and relaxed before returning home. The whole excursion was run very well without issue. I highly recommend it and will do it again when I return to Tulum. Wear water proof shoes since you walk to the cave entrance and across cave floors, then into water. Bring a water proof camera because the sights are insane.
icon Response from Host , May 2021
Hi Candice! thank you very much for taking the time to leave us your comments. We are delighted you had such a great tour. We could not agree more that both the snorkeling and the cave tour is a once in a lifetime experience which will stay wwith you forever. Thank you for your recommendation and we hope to see you again soon.
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