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From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal





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From $69.00
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From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal
Recommended for your Playa del Carmen trip
Free Cancellation
up to 24 hours in advance
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6 hours (Approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 1 more
Good for avoiding crowds
Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
Overview
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From $69.00
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What's Included
Air-conditioned vehicle
Guide
Use of Snorkeling equipment
Snacks
Liability insurance
Tax marine 12 USD per person
Photos
Gratuities
Departure & Return
Departure Point
Traveler pickup is offeredThis tour runs for costumer staying in Hotels from Puerto Morelos City To Dreams Hotel in Tulum Area. From Bahia Petempich to Cancun we dont provide the service.
If you are going to stay in Tulum Hotel Zone or Tulum Down Town the meeting point for all the travellers is Super Market Super Aki in Tulum city entrance. We dont provide hotel pick up service in Tulum.
Costumers staying in aparments or houses in Playa del Carmen we pick up them in our meeting points in the Down Town. We´ll provide the nearest meeting point to the aparment or house to you the afternoon before to the tour.
Departure Time
7:00 AM
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 18 travelers
- OPERATED BY NS Tours Mexico
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Q:
What is the maximum group size during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
This activity will have a maximum of 18 travelers.
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
Reviews
4.0
26 Reviews
5 stars
15
4 stars
5
3 stars
1
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1 star
2
Reviews by Viator travelers
Showing 1-9 of 26 reviews
Amazing
Payton
, Jan 2021
One of the best and most peaceful tour
Tiffany_H
, Dec 2020
One of the best tours ever. No one else booked or showed... so it turned into a private tour. Herlan Calderon was an EXCELLENT guide. We had so much fun, laughs and smiles... we will definitely be back and contact him directly.
Pick up was on time... he handled everything. We headed to the cenote jamming to old school 80s and 90s jams. At the cenote we were the first people there, talk about peaceful. We swam and enjoyed at our own pace. Herlan didn't rush us at all, he took amazing photos.
We headed to akumal to swim with turtles 🐢❤. He explained everything... took us directly inside and made sure we were good to go. He had a friend Carlos who took AMAZING photos of us with his GoPro for the cost of a cash tip. He Whatsapp me 67 photos and 8 videos. Herlan returned us back to The Reef 28. Cancun Bay Tours, Herlan is truly a gem !!!
HelpfulHelpful
beautiful cenote and turtles
Iuliia_K
, Nov 2020
Fun amazing experience!
Janelle_T
, Sep 2020
Cenote and swimming with the turtles
Noel
, Feb 2020
We took the trip and it was ok. At the meeting place we were put into a big lineup where we had to pay for an environment pass or such thing, that was ok but it took forever. Then we went to a meeting place where we met with a guide who said he was ready to go in 2 minutes, we’ll 30 minutes later we are ready and get onto a bus then taken off and put onto another bus. We headed out and 5 minutes later we were at the cenote. We could have walked there faster than all the waiting.
All together it was a disorganized trip.
At the snorkeling with the turtles we were told that we had to wear a life vest and it was law. I said that when snorkeling I like to dive down in the water to look around, that’s what snorkeling is about. They wouldn’t have any of that so I complied and wore the vest. We go in the water and the guide has his vest but doesn’t wear it the whole time, just puts it under his chest and swims, that’s not going to do him any good!!
I won’t take another trip with your company again.
HelpfulHelpful
Saw one turtle!
ltroc
, Jan 2020
For the most part it was a good trip! Though we had to pay 10 US dollars per person at the entrance and we didnt bring any cash with us. Thought they allowed us to pay when they dropped us off at our hotel
We saw a one sting ray and one turtle.... way happy with that cause you cant predict wild life but o would have likes longer to snorkle!
HelpfulHelpful
We saw turtles...
ronaldsik
, Dec 2019
First off, this is billed as an English tour. It is not. I think the only English words the tour guide knew were, "hurry up" and "follow me". The tour picks you up at 7:00. There is a transfer and a drop of at a location where dozens of other tours check in so there is a long line. The cenote is 40 minutes from playa, but you do not see it until after 9:00. It is beautiful, and we were able to see turtles in Akumal. However, everything else was a complete mess.
HelpfulHelpful1 traveler found this review helpful
Highly Recommend
Patrick S
, Aug 2019
Of all the tours we took on this trip, this was the greatest value. Our guide, Oscar was fantastic. He stressed care and respect of the environment including the cenotes and the turtles' own mileau. This was more than a tour; it was a spiritual learning experience. Highly recommend taking this tour with Oscar!
HelpfulHelpful
Questions?
Product code: 130058P1
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