Private Round Trip Transfer between CDG Charles De Gaulle Airport and Paris City

we had a great driver who was on time and we were able to spot him right away. the ride was smooth, the vehicle was clean and the driver was very friendly. thank you

I’ve used Viator many times in the past and NEVER experienced service this bad. First, we couldn’t locate our driver at the airport because he was too busy on his phone to hold up the sign with our name. The second issue started when we got on the car - his texting continued while driving. Finally, the music selection- I cant recall hearing such profanity in music before. It was appalling and I was traveling with my teenage daughter. She even found it offensive. When it was time to return to the airport we received a call 40 minutes before pickup telling us the didn’t have a driver available. Incredible. No more hotel shuttle for me - taxis are better.

We booked 2 mini van, instead we got 1 mini van and 1 normal sedan taxi. tried to call the customer service but not able to talk to the customer service. finally we had to squeeze everything into the taxi. We would reject the taxi if we had enough time. Been sending the email about this issue to customer service but no reply at all.

The trip to Paris centre was great and the driver was very kind. The return from Paris to the airport was good but the driver wasn't very kind as the other one. Overall it was a good experience.

So great to have a driver ready and waiting to pick us up at the airport when we arrived! We didn't have to worry about a thing! He didn't help us load our luggage into the car, but I have a strong husband! It went so smoothly for our first time to Paris!! Our driver was prompt and patient with us when he arrived to take us back to the airport for our departure. This second driver even loaded all our luggage which was what we expected!! Definitely use this service again!!

Our arrival and departure went very smoothly and the drivers were very competent. I would, however, have appreciated some sort of communication from the company the day before the pick up confirming specific details. I rode in several cabs while in Paris and my transfer to and from the airport was, by far, the most pleasurable of all of them!

The service was impeccable. Definitely recommended. However, the local provider should contact email or text the customer to confirm and verify the pick-up is scheduled. As it was, I took a leap of faith that the driver would be waiting with a sign in the assigned area he was! on arrival, but having heard nothing from the provider all week during our visit, I had the hotel concierge call the provider the morning of our departure to confirm our pick-up time. Everything was all set great!, but I had no confirmation to be sure.

Booked a roundtrip transfer from CDG to Paris hotel. Trip from airport to hotel was excellent - the driver met us on time, spoke excellent English, knew where we were going, drove directly to hotel and helped with the luggage. The return trip hotel to airport was not so good the driver was late had to call the agency to locate him, did not know which airline we were on and did not know which terminal to take us to we had to supply this information. Although he got us to the airport on time very little traffic, he drove extremely fast at times. In both trips, the vehicles used were ok but not fancy so don't expect limo-type service.

Unfortunately our driver couldn't find the hotel because of a name change. Viator was aware the hotel had recently changed names--they were the one who informed me--but apparently that information didn't make it to our driver. He was over a half hour late and it was close to rush hour traffic. I will admit he had to drive like crazy, but he got us there in time. He was a very good driver.

Everything went great....both drivers there and back to the airport were excellent!! Worry free....they were on time/early. Will book again. Thank you!!