Xochimilco + Coyoacan + Estadio Azteca + UNAM

Absolutely terrible experience and nowhere near worth the money. I had to Uber to a hotel where I could be picked up before 8am. Then the next 3 hours were spent picking up (and waiting for) other customers. I was made to stand in a parking lot for 30 minutes while the van for my tour arrived and then there was another 25 minute stop at some random souvenir shop not long after we got onto the bus. The van was very crowded with 11 passengers, the driver and the guide. Once we arrived at Xochimilco we took half a ride on a trajinera, turning around mid-way. There was no time to shop or walk around. Then we went to downtown Coyoacán for just 15 minutes! More waiting for the van. Then we stopped outside the Olympic Stadium to take a photo from behind the gate and we were told to turn around and look across the highway at the university in the distance. That was it! What a joke. The website’s description said we’d tour the university. Although the guide’s English was terrible I did fine understanding her as I’m bilingual. I don’t think someone who didn’t speak Spanish would have fared very well. Finally, the guide asked me three times where I wanted to be dropped off. It was obvious she didn’t want to drive me to either my hotel or the once they forced me to travel to in the morning to be picked up. SHE TOLD ME TO GET OUT ON THE EDGE OF THE HIGHWAY AND CALL AN UBER because it would be easier for them. Absolutely incredible! What a waste of money and my day.

I've traveled the world and this was the worst tour I've ever had. The tour stated 1.5 hours late. After 9 hours of driving around the city, 3 of the 4 experiences I paid for I didn't get. The 9 people on the tour had paid for different itineraires. 3 seperate people called Uber and left the tour early. The tour I paid for was to be in English and 6 hours long. The guide barely spoke English, most of the time he spoke Spanish and knew nothing of Mexico City. He did show us a hospital, a mall and a school. Xochimilco was fun. Half of us were dropped of at a place the guide called Diego Riveras house in Coyoacan? Wasn't on my itinerary. It was some kind of museum, we were denied entry because we didn't have tickets. We were abonded there for 1.5 hours. 2 hours later we arrived at some church and then walked down a hill so our guide could buy some churros. At this point I asked him to take me back to my hotel. We did so with no remorse from the guide. It was my birthday, and "Bob" the guide and this company ruined my day. I'd give it a -100 if I could.

A bout of travelors' sickness the night before requiring proximity to the Bano forced us to miss this one. We're fans of Viator, and true to their customer service, we got a call just before the trip asking about our whereabouts. This would've been our fourth Viator trip, and every one has been a winner with excellent guides and customer service

Eduardo was an amazing tour guide. The tour was calm and great fun, seeing and learning lots in South Mexico City. We had an amazing time!

Cesar was an amazing guide for this tour! Not only was he overly accommodating with everyone’s needs/requests, he was also able to provide a lot of info at the various stops on the tour.