Full-Day Teotihuacan Hot Air Balloon Tour from Mexico City

My partner and i were just married and had the most amazing time!! Our balloon pilot was awesome and all of the staff were so fun and helpful! The breakfast after was also really great!

Excellent experience. Everybody was very skillful and the ride was amazing. The only thing I would say is that they shouldn’t sell full day experiences when they are going to cancel half the trip because COVID causes the pyramids to be closed for tours. Our full day turned into a half day.

Had a wonderful time will do again in the future I highly recommend this activity the people were very nice and courteous and the food was great

Only after our balloon tour did we learn that everybody else on our trip had been offered a specific tour of the ruins - which was an additional charge. Bubbly (as in sparkling wine or champagne was advertised) but not available Watch out for hotel pickup if you are doing this trip on a Sunday - due to the regular marathon in Mexico city, you will be asked to get yourself to a designated meeting point Know before you go that if there are low cross winds you may have a very bumpy landing and, as was our case, the basket may tip over completely Be prepared for long waiting times while they prepare the balloon and at the end of the flight when the balloon is being packed away (20 - 25 minutes) On a more uplifting note the pilots are very professional and it is a wonderful feeling to fly so high, with such an unrestricted view. Warning - if you don't like heights they do fly very high

It was an awesome adventure! Do not miss the opportunity to soar above the Pyramids! The entire experience was timed very well. Pick up from our hotel was on time. Recommend you wear tennis shoes, hat and a jacket because it was cool. The landing was very smooth. Breakfast afterwards was great and had the opportunity to hire a tour guide for the pyramids. We were back at the hotel by 2:30 so had plenty of time to do sightseeing afterwards.

Great activity!!! our air balloon guide was amazing, he explain to us what we were looking at, explain to us about maximum altitude reached, a little of the pyramids. When we landed they had a great buffet for us, they had the time to look for the birthdays and had a cake for them too. Everything was absolutely great!!!

The experience is amaizing bit since there is a third part some information through emails might be lost. In tripadvisor said the fees for the pyrimides were 70 mex pesos and once there it was 75... not much difference really but when its not your money and you try to have enough for a day its kind of complicated. They change the price for 2019, and nobody care about my reservation and everything was said there. But the expierence itself... its a must do!

There was really poor communication with the touring company called Bamba Experience. There was no pickup location listed. The phone they number listed would go straight to voicemail. It took 4 calls all day to Viator to clarify the pickup location. Eventually, I did get picked up and dropped off at the balloon vendor called Volare. But there was no directions from Bamba Experience on what to do from there. I had to ask around in mass confusion.The balloon ride was amazing, however. That credit is for Volare though, not the touring company that you sign with here (Bamba Experience)After the balloon ride, they dropped me off at Teotihaucan. There's no guide included, so the experience was very poor. I would suggest anyone wanting to do the balloon tour, to Uber to one of the balloon vendors and directly buy the ticket from the vendor.

this was an exiting excursion. The balloon flew over The Sun Pyramid and the Moon Pyramid. I asked the guide why we were nmot going to the other pyramid.... he said That area is closed because mercury was found. Neddless to say, as we were on foot in Teotihuacan we never made it to the mercury infested side . The next day I went on another excursion to Teotihuacan which took us straight to the side not shown to us in the hot air balloon tour. It is the most beautiful pyramid in Teotihuacan. It was open...No Mercury!!!! Did that hot air balloon guide lied to me?

Great experience and worth the price. When confirming, it is better to contact them over the phone. Although the provide an email and gchat numbers, they went ignored.