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Incredible Tolantongo Caves from Cdmx

star-4.5
|
Mexico City, Mexico

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon9 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Air-conditioned vehicle
All Fees and Taxes
Lunch

Departure Point

Mexico City, CDMX, Mexico

Traveler pickup is offered
Pick up in hotels in the downtown area, hotel zone (Paseo de la Reforma), Polanco. If your hotel is outside these areas, go to our meeting point at the Hotel Fontan Reforma located at Paseo de la Reforma Avenue 24, Colonia Centro, Cuauhtémoc, 06040 Mexico City.

Departure Time

7:00 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infants must sit on laps
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Vuela Viajero

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Incredible Tolantongo Caves from Cdmx?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Incredible Tolantongo Caves from Cdmx.
Q:
What is the policy on sanitization during Incredible Tolantongo Caves from Cdmx?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Incredible Tolantongo Caves from Cdmx.
Q:
What is the social distancing policy during Incredible Tolantongo Caves from Cdmx?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Incredible Tolantongo Caves from Cdmx.
Q:
What measures are being taken to ensure staff health & safety during Incredible Tolantongo Caves from Cdmx?
A:
The policy on staff health & safety is:

  • Guides required to regularly wash hands
See all safety measures taken by Incredible Tolantongo Caves from Cdmx.

Traveler Photos

Reviews

4.5
star-4.5
6 Reviews
2 stars
0
1 star
0
Reviews by Viator travelers
Showing 1-4 of 6 reviews
star-5
Host was awesome.
Mark_P
, Mar 2020
What an incredible adventure. You have to experience. Get away from the city and just relax. Be able to go into the caves and exploring was just amazing. Don’t just take my word for it, go see it and experience it for yourself.
HelpfulHelpful
star-5
Wonderful experience
Kimberly
, Mar 2020
What a beautiful place and experience. Even though it was freezing outside the day we went, the water was warm. Would like to go again but when it is warmer outside. Our guide was the best.Her love for the area was evident. She was so helpful, knowledgeable and accommodating to all of our needs. Highly recommended this tour
HelpfulHelpful
star-4
Worth the hassle
NMKM
, Feb 2020
This place is super beautiful, but the drive is very long (4-5 hrs each direction) for the short time (also 4-5 hrs) you get to spend. It's still worth it (I do, however, wish this trip left earlier to allow for more time there). Eat beforehand and bring snacks and drinks and water to avoid wasting time at their restaurants and get yourself through the long van rides. Leave for your day already dressed for the activity and do whatever else you can to be prepared to relax in a hurry. There are 2 separate areas, one near the river/cave and one with the pools along the rock face, and they're not that close to each other. Our guide didn't do the greatest job of explaining that, or what the plan was or helping us get ourselves sorted once we got there. Some helpful questions that might help you avoid the same: What is the plan for today? Is it easier to leave our things in lockers or in the van?
HelpfulHelpful
star-5
Breathtaking
arebeccalubin
, Feb 2020
This was such an amazing trip! Time went by fast getting there and on the way back. It’s definitely a one in a lifetime experience. Bring or buy on your way water shoes you will need it! Bring a towel and a water prof phone case. The water is amazing and you will want to take pictures. Our driver was so kind and took us to a local lunch spot. It was such a great day!
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Product code: 168021P8

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