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Departure & Return
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- Confirmation will be received at time of booking
- Wheelchair accessible
- Children must be accompanied by an adult
- Most travelers can participate
- Guides are required to wear masks
- Travelers are required to wear masks
- Private groups, no interaction with other travelers
- Guides: Temperature is measured at the beginning of each working day
- Periodic disinfection of vehicles
- Use of antibacterial gel and alcohol
- This is a private tour/activity. Only your group will participate
- OPERATED BY Medellin City Services
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff