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Rappel Maui Waterfalls and Rainforest Cliffs

star-4.5149 Reviews
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Badge of Excellence
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Maui County, United States
Rappel Maui Waterfalls and Rainforest Cliffs

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 hours  (Approx.)
iconOffered in: English
Good for avoiding crowds

Overview

Embark on an adventure and go off the beaten path in this small-group rappelling excursion. Learn how to descend down the numerous waterfalls and cliffs along the Road to Hana, starting small then scaling up to a slightly-more difficult 30-foot (9-meter) waterfall. Includes a picnic lunch.
  • Learn how to rappel among the waterfalls and cliffs of Maui
  • Take a break with a refreshing swim in one of the waterfall pools
  • Small-group trip size (maximum 8 guests): For a more personal experience
  • Great way to go off the beaten path and see a more adventurous side of Maui
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All taxes, fees and handling charges
Bottled water
Professional guide
Gratuities
Hotel pickup and drop-off
10600 Hana Hwy , 10600 Hana Hwy, Haiku, HI 96708, USA

Arrive at least 10 minutes prior to tour time and map location and travel time before leaving accommodations. Enter the Garden of Eden Arboretum and identify yourself as a Rappel Maui guest. Proceed 100 yards to the Rappel Maui assigned parking area. Your guides will meet you there at tour time.

This activity will end right where it started.
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Minimum age is 10 years old
  • All participants must weigh between 70 lbs and 250 lbs; waists must measure between 23 and 48 inches. We temperature check and weigh all participants at check in. There is no refund for guests who don't make the weight restriction at the check in point.
  • Participants must understand spoken English well and speak it fluently.
  • All minors must be accompanied by an adult; a legal parent or guardian must sign the child's permission form before tour begins.
  • Operates in all weather conditions, please dress appropriately
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Participants must be able to walk and hike unassisted
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Maui Canyon Adventures, dba Rappel Maui
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rappel Maui Waterfalls and Rainforest Cliffs?
A:The policy on face masks and attendee health is:

  • Temperature checks for travelers upon arrival
See all safety measures taken by Rappel Maui Waterfalls and Rainforest Cliffs.
Q:
What is the policy on sanitization during Rappel Maui Waterfalls and Rainforest Cliffs?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rappel Maui Waterfalls and Rainforest Cliffs.
Q:
What is the social distancing policy during Rappel Maui Waterfalls and Rainforest Cliffs?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Rappel Maui Waterfalls and Rainforest Cliffs.
Q:
What measures are being taken to ensure staff health & safety during Rappel Maui Waterfalls and Rainforest Cliffs?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Rappel Maui Waterfalls and Rainforest Cliffs.

Traveler Photos

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Traveler Tips


  • "I would recommend wearing leggings if possible as it can be slippery and I was very glad I had." See review
  • "I recommend this activity if you're looking for something adventurous to do and don't forget to put on some bug spray in addition to sunblock!" See review

Reviews

4.5
star-4.5
149 Reviews

Reviews by Viator travelers

Showing 1-10 of 149 reviews
star-4
Adventurous and fun
Tana_A
, Sep 2021
We repelled down one dry run and 2 waterfalls. Going down the waterfalls was thrilling. It was intimidating at first but they do a good job at going over the basics. Liked that our group was small - just 6 people total but would have liked to do more repelling.
star-5
Fun!
Jim_M
, Sep 2021
The water splashing in the face while climbing down the falls - exhilarating - I would like to do it again with larger falls and longer time !
1 traveler found this review helpful
star-5
I Repealed Down a Waterfall
Donald_H
, Sep 2021
What an experience. My wife and I booked this tour even though she had no repealing experience. The guides were great. There is nothing like saying you've repealed down a waterfall in the rainforest.
1 traveler found this review helpful
star-5
Going down the waterfall...
Victoria_D
, Sep 2021
Going down the waterfall and the tour guides, deacon and Naomi. First time experience and for my birthday weekend and I loved it and will be doing again.
star-5
AMAZING
Jordin_G
, Aug 2021
Our tour guides were amazing and very knowledgeable. When we met them, they were super friendly and encouraging to those who were a bit more scared. I was scared but by the last waterfall I felt a lot more confident. Truly such an amazing experience and highly recommend
star-5
Fantastic and unforgettable experience
Jennifer_H
, Aug 2021
Loved, loved, loved this adventure! This was my first time ever rappelling off anything, much less cliffs and waterfalls. Our family of 6 (my husband and I plus 4 children ranging in age from 13-20). I was apprehensive and very intimidated by the whole thing but our guides were super patient and gave us great instructions. It was an unforgettable experience and made for spectacular family memories. I highly recommend this, you won't regret it. It was pricey but worth every penny.
star-2
Disappointed with dry rappelling
ASR
, Aug 2021
Disappointed that we did not get to experience waterfalls or swimming as water conditions were deemed inappropriate. Was very overpriced for 3 dry rappels.
1 traveler found this review helpful
star-1
Beware when booking through Viator.
Paula_F
, Aug 2021
We were a group of 5 traveling from the east coast and could not have been more excited for this adventure. I booked the experience through viator in early July for August 5. I received confirmation emails, and was able to download my tickets and my credit card was billed for close to $1000. Upon arrival we were greeted by the Rappel guide who told us we were not on the list and that this happens all the time when booking with Viator. She then walked us to the starting point and had us call the main office for Rappel Maui. Jody at Rappel Maui was pleasant and explained that we should not have booked through Viator since this does happen quite frequently. Okay! So why then, I asked, has Rappel Maui continued to partner with Viator???? She had no answer for me. She could only assist by requesting a refund. She could not fit us in on any other date, she did not offer a discount voucher for our next trip to Maui ( we come every 6 months) nor did she offer to give us a call if there happened to be a cancellation within the next 2 weeks. As a small business owner myself I am baffled by all of this. Customer service by both Viator and Rappel Maui have A LOT to be desired. If Viator is known to double book on behalf of Rappel Maui, why not require the customer to email or call Rappel to confirm? Why is Viator's system so unreliable? Why does the Rappel site and other Maui adventure sites direct the customer to the Viator site when they know that their system is flawed. I am being generous here. I didn't get angry with anyone at Rappel, it isn't their fault. I was pleasant in dealing with Jody and was clearly very sad and disappointed but I didn't take it out on them. We were, after all, in Maui! I'd be a crazy person to not be simply grateful to be in this beautiful place. That being said, we drove from Kapalua, 2 hours, to the Rappel site only to be told we should not have booked through Viator. I believe both companies should take a good look at what is happening here. I will NEVER book through Viator again, nor will I recommend Rappel Maui to anyone since they didn't try to work something out for us. There are other Rappel companies and I am certain they are far superior. It is easy to surpass Rappel in quality of experience since they denied us an experience! Lesson learned.
2 travelers found this review helpful
star-5
Fun first day in Hawaii
Isela_M
, Aug 2021
Such a fun & exciting experience to rappel down next to a waterfall! We were all a bit nervous at first but the guides made it a memorable & fun experience, would definitely do it again!!
star-5
Highly recommend
Leah_L
, Jul 2021
The tour guides were so much fun and really helped you feel confident in rappelling down! The sights were also breathtaking. I highly recommend this tour!

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