Ice Explorer Glacier Tour and Glacier Skywalk

Walking on the glacier was amazing. The blue ice sparkled in the sun. I learned that glacier ice is more dense due to its mineral content.

The ride in the monster bus was pretty cool, and walking on a glacier as well as a glass bridge. I high recommend this experience.

The experience of the ice field and skywalk was amazing. A tour time was not identified despite calling the contact office. One call not returned and 2nd call no one confirmed time, which was understood to be 11 am. As a result, we had an extended, which we had hoped to avoid by buying tickets in advance. We certainly enjoyed the experience. But, for confirmed time, in future, I would book directly with the main office.

The tour was well organized. The host is enthusiastic and knowledgeable about the glaciers which makes the tour more fun. The glaciers are beautiful which make it sad that they are melting quickly.

A spécial THANKS ro Colby Who Washington operating the Caribou glacier rider ! Vers entertaining and informative !

Ken was the driver and tour guide. Excellent, organized and safe⭐️⭐️⭐️⭐️⭐️. I highly recommend this tour.

I booked this tour (for myself and my adult son) for the afternoon of August 18, 2021 (via Viator and paid in full on July 2, 2021). When we arrived at the ticket booth of the Icefield Discovery Centre, around 3:30 p.m., there were long line-ups, and there was no separate line for "pre-paid / pre-booked" customers. When we finally reached the ticket booth, and presented our Viator confirmation, the lady could not find our "booking". Even though we presented to the tour operator (Pursuit) our proof of payment, we could not get on the glacier tour at all. When we asked for help, a supervisor kind of person told us that the buses were full, and he would try to fit us into a bus IF there were available spots. Our question is what good is a confirmation from Viator and a Booking Reference # when the tour operator appeared to have not set aside pre-booked slots for those who had advanced booking? When I called Viator for a refund, Viator referred me to Pursuit. I called Pursuit, they referred me back to Viator because I bought tickets from a "3rd party". The result is that neither Viator nor Pursuit was willing to give me the refund. I have now escalated to Viator's investigations and resolutions for a refund, as the amount had clearly gone through my credit card account on July 2, 2021, paid to VIATORTRIPADVISOR UK LONDON..

The tour was incredible. It's good for all ages. Don't forget to take snow pants and winter boots. Some crazy people came in shorts and flip-flops.

The ice explorer Sam was great, he joked with us, gave us information about the glacier! It was awesome, the skywalk and the organization in this place was very poor. I felt like I never knew where to go, because all the workers were not on the same page. It was kind of frustrating.

Walking on a glacier and drinking glacier water was awesome!! The view up top was fabulous!! Our guide was fantastic