Flexible Hangzhou Private Tour from Shanghai by Bullet Train

What an amazing private tour. From the first moment our guide Berlin greeted us at the hotel to the last minute that she made sure we arrived back safely, everything about this experience was top notch. The communication beforehand. The sights we saw. The food / restaurant that was picked for lunch (seriously. the best meal we had!). The seemless operation of travel logistics. Simply cannot beat this level of service. Worth every penny. Well, every Yuan. HIGHLY recommend!

Berlin was a very knowledgeable guide and attentive to details. She made great suggestions to customize the tour for us!

On Thursday, Nov. 14, 2019 I took the tour from Shanghai to Hangzhou and it is honestly the best tour I’ve ever been on. Berlin was our tour guide and she made our trip even better. Berlin was very knowledgeable of the location we visited and provided us was excellent recommendations in regards to food and snacks to try. The location themselves are so beautiful. The boat ride in West Lake was very lovely. The temple was really cool, I didn’t know what to expect and I left with the knowledge of something new. This tour gets an A+ all around. I would like to thank Berlin and Viator for an excellent experience.

My guide Berlin was very punctual to pick us. Very energetic and thoughtful. We scheduled the day according to our pace and preference. Lunch and walks was well taken care of and she even made sure my mother had seats while waiting for our bullet train. Awesome experience.

Our guide, Berlin, took us to the most authentic places in Hangzhou, an ancient Buddhist temple with statues carved in the mountainous rock, picturesque tea villages with terraces of tea surrounding beautiful mountains (what a view!) and we ended on a beautiful lake, with areas covered by lotus plants, surrounded by forest trees, what a place for perfect tranquility! I warmly recommend Berlin, and this tour.

It was a very nice, unique day! I am a vegetarian which is hard in China and Berlin my tourist guide made sure that was not a problem. The whole experience was amazing she was willing to acomodate to what I wanted to do. Super nice and friendly, felt like traveling with a friend.

We had an amazing time visiting Hangzhou and I recommend this tour to anyone traveling in the area! Everything in Hangzhou is kind of far a part and we did not see much public transportation like you do in Shanghai. I think especially if you only have a day to see Hangzhou this tour makes it the most efficient and stress free. Our tour guide Snow was fantastic and I think my favorite part was the boat ride on west lake.

This was a great day. The tour description promises fully customized and that is what we got. We communicated in advance that we were interested in history and art, and wanted no tea plantations. I did some preparation reading, sent a list of potential sites, took feedback and arrived at a full day. Alana, our guide, had excellent English and managed both the logistics and the pace of the visit very well, we were always moving but never felt rushed. Picked up by private car at hotel and taken to train station where Alana managed the transit. Second class train seats quite comfortable and acceptable, as we sped past golden rice fields nearly ready to harvest. In Hangzhou we had the same private car and driver all day. Went to West Lake in morning, and had a boat ride. Then for lunch Alana had to do some quick regrouping since clients usually taken to restaurant near tea plantations. She found a wonderful place and ordered an abundant meal with soup and 4 dishes. This was the best Chinese meal we had on our week-long trip in Shanghai area. Then in afternoon, to Feilai to see the wonderful Buddhas carved into the mountain, followed by the adjacent Lingying Temple, with golden Buddha and Song era pagodas. We ended the day with a reversed perspective – in the morning we saw the Leifeng Pagoda in the distance from West Lake, now we went to Leifeng Pagoda and saw the panoramic views of West Lake. If only all pagodas would retrofit and elevator in the exterior stairs and an interior elevator! Then off to the train station for our return to Shanghai, where another car and driver met us and Alana dropped us back at our Hotel. The tour is a bit pricy but it was exactly what we asked for and very well done.

Our guide Berlin is proficient in English. She took good care of us and was very attentive to details . She gave a good presentation on Linyin Temple, West Lake, Silk museum, old town of hangzhou. We were impressed at the beauty of west lake.

Our guide, Berlin, was exceptional in enthusiasm and responsiveness to us. Her English was very good and we had some great fun with her on English idioms!!! She tailored the tour to our interests and never failed to provide us with more than we had hoped for. The day we spent in Hangzhou was toward the end of our month long holiday and we had seen a lot of Asia.....but Lingyin Temple was magical, the tea plantations were lovely, our stroll around West Lake and walk along the streets of Hangzhou were lively and very entertaining. All of this exceeded our expectations. Berlin was so engaging that she made our trip to Hangzhou very, very special!! We highly recommend this trip - and especially Berlin - to anyone!