Departure & Return
Our meeting point is located just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will email you detailed and easy to follow instructions of meeting point, directions and a map.
|Monday - Sunday:||06:00 AM - 08:00 PM|
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 80 travelers
- OPERATED BY Shore Excursions
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms