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Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya
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From $115.00
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Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
COVID-19 vaccination required for guides
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
5 hours 50 minutes (approx.)
Pickup offered
Mobile ticket
Offered in: English and 1 more
Overview
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From $115.00
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What's Included
Certified Guided tour at Chacchoben Mayan Ruins
Bottled water
Lunch
Kayaks
Air-conditioned vehicle
Gratuities
Souvenirs
The use of tripods and drones are prohibited at the Mayan Ruins
$5.00 USD copyright fee for the use of cameras at the Mayan City. This fee is paid directly at site.
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Av. P.º del Puerto 1211 , Av. P.º del Puerto 1211, 77940 Mahahual, Q.R., Mexico
Our meeting point is located just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will email you detailed and easy to follow instructions of meeting point, directions and a map.
Costa Maya Port Mexico , Av. P.º del Puerto, 77976 Mahahual, Q.R., Mexico
Suppliers and travelers coordinate start times within the given time periods.
1/30/2020 - 5/23/2023
| Monday - Sunday: | 06:00 AM - 08:00 PM |
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 80 travelers
- OPERATED BY Shore Excursions
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
Q:
What is the policy on sanitization during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Chacchoben Mayan Ruins and Bacalar Lagoon Combo Tour from Costa Maya?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Traveler Photos
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Reviews
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Reviews by Viator travelers
Showing 1-2 of 3 reviews
You can climb on one of...
Linda_B
, Jan 2022
You can climb on one of the ruins, although you only get 45 min to explore the site which I think was too short. They scooted us off to lunch and the lagoon.
Response from Host , Jan 2022
Dear Linda_B,
Thank you for taking the time to share your comments and feedback during your tour with us at Costa Maya!
We are glad that you enjoyed Shore Excursion: Chacchoben Mayan Ruins and Bacalar Lagoon Combo from Costa Maya and that you had a good day with us at Mahahual, Mexico!
Sometimes, we have to quicken the pace of the excursion to ensure a timely return to the port of Costa Maya.
We appreciate your feedback, be assured that it will make us improve to continue offering memorable experiences to our visitors.
Once again, we appreciate your preference and on behalf of our team, we hope to have the opportunity to see you again soon!
Best regards,
The Shore Excursions Team
The ruins on top and the...
Floyd_T
, Dec 2021
The ruins on top and the information that Joel from native expeditions gave was great. Recommend to everyone
Response from Host , Dec 2021
Dear Floyd_T,
We would like to thank you for sharing your experience with us at Shore Excursions.
We are very happy that you enjoyed your day at Costa Maya with us! :)
On behalf of the team, we really appreciate your positive review and we deeply thank you for your good comments.
We wish you all the best for this New Year 2022 and look forward to welcome you again in the near future. :)
The Shore Excursions Team
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