ATV Adventure & Open bar Beach day + lunch by la chilangaloense

This excursion was not as expected nor was it as described. First, there was a lunch + open bar offered for after the ATV tour which we were forced to do before the ATV. This was my initial dislike being that they now expecting us to operate a motorized vehicle under the influence of alcohol. Secondly, the “restaurant” they brought us to took two hours to serve us our food and it wasn’t even good. Next, we kept getting told our ATV’s would arrive “in 5 minutes” but never came until about an hour later. After finally getting onto our ATV’s, the “tour” that we were taken on was a couple of back streets and 20 minutes later we were brought back and expected to walk all the way back to our port after being transported there. I would never recommend this excursion to anyone, ever.

Terrible experience. The ATV would shut down as I was driving. The trip was on semi paved road, single file, at a top speed of approx 5 miles per hour. The lunch portion was on the beach. Drinks seemed watered down, food was a 1 out of 10, and lot of pressure at the end for tips. We won’t be signing up for future tours if this is one of your vetted tours.

Best service ever! Had the best of the time going around and the food at the end was amazing. Loved every since minute of it. Be sure to try some of the tequila tasting with Omar at the restaurant. So good 👍

Some of the comments on here complain that the ATV trail was all paved roads and not “in the jungle” and that was not our experience at all. Of the hour ride, I’d say 15-20 minutes were paved roads getting from the port to Mahahual and then just around the beach club, the rest was dirt path. Our guide was terrific and we stopped along the way for pictures and he even stopped when he spotted a croc. Is that “jungle” enough? The beach club was amazing and picturesque and the fish tacos and mai tais and my new friend Miguel and I could go on and on. All the staff was so attentive. It really was the perfect day. My only regret is that in the transfer from the ATVs to the beach club, I forgot to tip my guide!! I’m so sorry! Please tip your guides!

The beach bar and lunch were exceptional. However, there were four of us in the group w ATVs. 2 of them poorly maintained. One broke down completely and we had to tow it back. I hung on to a palm frond as we towed it from the farthest point. Our guide did not speak English as other reviews said they had an excellent guide- our guide said virtually nothing the entire time and we just appeared to drive down a road till the halfway point in time.

The service, food and drink at La Chilangaloense was excellent. They went out of their way to make sure we were accommodated given we had to change our reservation date due to the itinerary change of our cruise ship. Tequila tasting was a lot of fun! The reason for the 3 star rating is more due to the ATV experience. Just did not make sense to have to find your own transportation back to the port after arriving to the restaurant, especially since the ATV were still where we parked them as we were getting into our taxis. I believe there needs to be more coordination and improvement in this area. We had plenty of time to be able to return the ATVs to the pick up location near the port. Our guide was great and the ride was fun!

Very disorganized, ATVs kept turning off due to lack and poor maintenance. Once we arrived at the beach they kept asking for a balance due. Everything was pre-paid. Our representative came over once and helped us out in order for us to do the ATV as planned. I do not Recommend this to anyone. I speak Spanish and had to fight my way through.

ATV was old and hard to keep running It would die when we stopped The ride was short and through the town. Not extreme adventure through a jungle area Lunch was ok Had to pay for taxi back to pier

The ATV ride was amazing, the guide took us some great spots. The beach and restaurant was awesome. The staff was amazing. The food was 10 star and the drinks was great too. The taste test of tequila was out of this world. Highly recommended this to my clients.

The service and food and location of the beach was superb, but the ATV was very disappointing. First all the ATV were in dangerous and run down conditions with threads showing on tires, no brakes, engines barely running…and then we never did a jungle trail we just stayed on a fairly straight dirt road (the main road in the area) We have done ATV in Costa Maya in the past and had wonderful experience.