Tulum, Coba and Cenote Tour from Riviera Maya

Due to covid, there had to be a lot of adjusting of the shuttle service. We ended up driving more than seeing the sites. It felt very disorganized but the tour guide tried to keep us as informed as possible. We loved going to the cenote and the Tulum. Coba was cancelled on us. We were not told of this upon booking. Our concierge had to tell us to ask about the cancellation. We did get a partial refund though but there was poor communication leading up to the tour.

Well knowledgeable on the topics and very friendly. The crew alway has time to answer your questions.

Our visit to Tulum, Coba and cenote was great. The swim in the cenote was so refreshing after a hot day visiting beautiful Tulum and impressive Coba. Lunch was a buffet with plenty of options. Drinks were not included. Our day was 13 hours long, way over what was advertised on Viator's site. This was not an issue for us, but just be aware in case you have dinner plans. Panama, our driver, and guides Rhett and Alfredo were awesome!

Pros: - On time pick up - Transportation was comfortable -Tour guides were nice and knowledgeable (Jesus and Victor) Cons: - On our particular trip (4/13) our first tour guide lacked communication skills. He didn’t inform everyone in the group to follow another tour guide while he picked up the tickets. He left his group of 9 people in the store where we picked up our free water bottle and used the restrooms before entering the Tulum ruins. We waited in the store for half an hour not knowing what was happening until some other tour guide fetched us. Wasted some time. **Inside the Tulum Ruins we met up with a better tour guide Jesus (he was nice, talkative and knowledgeable. Viktor came at the end and was also helpful) -Another waste of time and was not in the itinerary when booking the tour was a stop at a souvenir shop at the end which made the entire tour a longer day. Sure there was free tequila tasting, a showroom on how they make glass and chocolate but if you have dinner plans after, then plan a later time like after 8pm or so. Expect a looooooong day

The tour was very good! Our guide Cesar bring to us very good experience with an information and a positive attitude! Was fun! Cenote definitely worth to visit!

Thank you Jorge for a safe transfer from Guatemala airport to Antigua. I would recommend this company to anyone looking for a transfer. Would definitely use their service the next time I visit.

Beautiful scenery comfortable ride helpful crew Multiple stops Filling lunch Accurate timing for pickup and drop off

Visiting the ruins has always been on my bucket list and I was not disappointed! Felix and Adrian made this experience even more enjoyable. Thank you for a wonderful experience for me and my family.

Excellent Experience! The guide was great and very knowledgeable. We will come back with the next next year.

This was a wonderful tour, my husband and I loved everything about it! The hotel pickup was prompt, then we went to Tulum which was breathtaking (wish we had more time there). We were then taken to the private cenote on the company's property and given a buffet lunch which was pretty good. Then we were driven to Coba, about an hour or two away. The tour guides were professional and spoke phenomenal English and Spanish. We especially liked our tour guide Tanya, who was with us most of the trip. The tour then dropped us off at our hotel about 10 or 11 hours after we were picked up. I would recommend this tour for anyone that likes archaeology and wants to see a lot of amazing places in one day. Great tour, great tour guides/ staff!