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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5392 Reviews
Playa del Carmen, Mexico
Cirque du Soleil® JOYÀ Admission Tickets

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You will not receive a refund if you cancel. Learn more
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Safety measures
icon1 hour 20 minutes  (approx.)
Pickup offered
iconOffered in: English and 1 more


Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
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Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Traveler pickup is offered
Round transportation service is available from Plaza La Isla Shopping Center in Cancún to the theater. The cost of this service is $20.00 USD per person.

To add this service, the client must contact the Customer Care Center of the attractions - phone numbers available in the voucher that you will receive when you book the tour.

Service hours are Monday to Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 3:00 pm (CST).

After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cirque Du Soleil Joya
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    • Temperature checks for travelers upon arrival
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What is the policy on sanitization during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on social distancing are:

    • Social distancing enforced throughout experience
    • Contactless payments for gratuities and add-ons
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
    What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    • Paid stay-at-home policy for staff with symptoms
    See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

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    Traveler Tips

    • "Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours" See review
    • "Plan to arrive 45 min prior to the show so you have some extra time worked in." See review
    • "a walk up to the main event is steep but they offer wheel chairs." See review


    392 Reviews

    Reviews by Viator travelers

    Showing 1-10 of 392 reviews
    Cirque du soleil Cancun
    , May 2022
    This was an awesome night and the band afterward was great too! The grounds and various buildings were incredible.
    Magical performance and...
    , May 2022
    Magical performance and the venue was amazing . I would recommend this show. The workers in the venue was great!!!
    , May 2022
    Absolutely stunning and a fantastic experience. Would recommend this for any age and the food and champagne was beautiful
    , May 2022
    One of the greatest experiences you will ever have. Amazing and memorable. The food and the service was great. The show was amazing. Don’t miss this.
    Amazing Night to remember!!
    , May 2022
    Loved the exotic foods. Amazing acts never before seem anywhere. Waiters very attentive. Wonderful!!!
    , May 2022
    Show was great. Awesome view from everywhere in the theater. Property is gorgeous with delicious food and service.
    Beautiful experience
    , May 2022
    Magnificent show. The theatre was exquisite. The dining package with champagne was incredible. Food was delicious and the service was impeccable. Well worth it.
    This was an awesome...
    , May 2022
    This was an awesome experience from beginning to end. The tickets were at the side as advertised but further forward than we expected. As the performers are constantly moving we felt we had a good view for what we paid. The theatre is in a gorgeous setting and there is a bar for pre and post show drinks. It would have been nice if there was a transfer option for playa del Carmen, instead our hotel arranged a fixed price return taxi for us and he waited patiently until we were ready to go. The show itself was a whirlwind of acrobats and entertainers. Would totally recommend
    , May 2022
    It was a state of the art amazing performance amazing lighting sound and performances this exceeded all my expectations. It was worth every penny the dinner was amazing the staff was so healthful it is worth the time the venue was magnificent. We give it a six thumbs up
    Must experience!
    , May 2022
    We did the VIP dining experience. The food was beyond fancy and crazy unique and although I didn’t like it all it was definitely worth trying for a new experience! The gentlemen at our table ate every last bite and loved it! Fun story and amazing acts!!! I’ve been to quite a few Cirque shows and this was one of my faves.

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