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Cirque du Soleil® JOYÀ Admission Tickets

star-4.5
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Playa del Carmen, Mexico
54

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon1 hour 20 minutes  (Approx.)
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Experience tablecloth dining along with the Cirque du Soleil® show 'JOYÁ' at the Vidanta Riviera Maya resort. Allow yourself to be mesmerized by the story of an alchemist and his granddaughter seeking out the secrets of life. The show draws on the heritage and history of Mexico to weave the story, presented in an intimate dinner theatre in the jungle of the Riviera Maya.
  • Cirque du Soleil® JOYÁ in the Riviera Maya
  • Be entertained in a custom-built theater near Vidanta Riviera Maya
  • Delight in a thrilling performance of drama, music, and acrobatics
  • Select from multiple seating options to suit your budget
  • Choose from three show times to suit your schedule
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Dinner (if option selected)
Champagne (if option selected)
Appetizers (if option selected)
Dinner (if option not selected)
Champagne (if option not selected)
Appetizers (if option not selected)
Transportation round trip
Photos

Departure Point

Teatro Vidanta "Cirque du Soleil JOYÀ", Carretera Federal, Cancun - Chetumal Km 48, 77710 Playa del Carmen, Q.R., Mexico

Departure Time

6:00 PM
After pickup from a central meeting point in Cancun's hotel zone, travel to the tropical forest north of Playa del Carmen. Arrive at JOYÁ's custom-built theater, the first permanent Cirque du Soleil show outside of the United States.

As the show begins, immerse yourself in the adventures of a teenage girl and her alchemist grandfather. After finding a mysterious gem in the mangrove forest, the young girl must complete a series of challenges set out by her grandfather. After the show has concluded, enjoy transportation back to Cancun. 

Choose from the different seating packages in the Itinerary below. If you opt for dinner, please note that dinner begins an hour before the performance time. Select View Additional Info to see the seating chart.
Itinerary
Stop At:  
Teatro Vidanta "Cirque du Soleil JOYÀ"
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show Ticket Options: High Stool: A comfortable bar stool in the 2 last rows of the theater. Beverage and food are not included. Show Only: Seats are located off to the side of the stage. Beverages and food are not included. Champagne: Central premium seats, gourmet appetizers and a half-bottle of Mercier Champagne per person. Dinner and Champagne: Seats close to the stage and a 3-course gourmet dinner plus a half-bottle of Mercier Champagne per person. VIP Dinner Champagne: The best seats in the house and a 3-course gourmet dinner plus unlimited Mercier champagne during dinner.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Minimum age is 3 years
  • Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
  • ID will be requested for alcohol consumption
  • Note: The champagne included for specific options can be replaced with red wine, white wine, juice or soda
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 8 travelers
  • OPERATED BY Cirque Du Soleil Joya

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the policy on sanitization during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the social distancing policy during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What measures are being taken to ensure staff health & safety during Cirque du Soleil® JOYÀ Admission Tickets?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.
Q:
What is the maximum group size during Cirque du Soleil® JOYÀ Admission Tickets?
A:
This activity will have a maximum of 8 travelers.

See all safety measures taken by Cirque du Soleil® JOYÀ Admission Tickets.

Traveler Photos

Traveler Tips


  • "Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours" See review
  • "a walk up to the main event is steep but they offer wheel chairs." See review

Reviews

4.5
star-4.5
194 Reviews
]

Reviews by Viator travelers

Showing 1-10 of 194 reviews
star-5
A great experience (with food)
Andy_Y
, May 2021
My family had a great time, and we had the Dinner and Champagne package. There are not a lot of Cirque shows that offer food, and they did a great job, food quality is probably a 7/10, but presentation is 10/10. The dinner is what made the show great. The show itself is half in Spanish and half in English, and it is shorter than other Cirque shows we have seen, but with dinner, it makes for a great evening.
HelpfulHelpful
star-5
Incredibly romantic evening.
Sandy_P
, May 2021
Top the drinks, the champagne, the hors d'huvres, and the unbelievable show! WE LOVED IT! Beautiful setting, friendly and accommodating staff, extremely beautiful area! ,.......... .............. .... .... .... .
HelpfulHelpful
star-5
Well worth your time and money.
PASTOR_H
, Apr 2021
Money well spent. The food is fabulous, the service is superb, and the COVID-19 precautions are outstanding. Everyone had masks on and practiced social distancing. The performers were phenomenal. I would definitely go experience it again and highly recommend that you experience it for yourself.
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star-5
Joya
Dianne_M
, Mar 2021
Great seats - Easy purchasing - Highly recommend going through Viator in the future for shows and tours
HelpfulHelpful
star-3
Disappointed
Kristi_USA
, Feb 2021
This was my second Cirq but my husbands first. The venue and presentation led us to expect great thing as it is beautiful and inviting. However, the story and acts did not make any sense! It was not a language issue as I thought they did a great job of going back and forth between English and Spanish. The story just didn’t work or make sense and the modern acts (like jump rope and trampoline with rock music) vs more ethereal or fantasy acts was very distracting. Overall I would give it a 4/10 compared to Kà which was a 9/10! I’m sad this was my husbands first experience as I may never get him to go back! 😞
HelpfulHelpful1 traveler found this review helpful
star-5
Excellent
Kevin_P
, Dec 2020
Our first cirque du soleil experience now I want to see them all I was a little worried not knowing Spanish that i wouldn't enjoy it but they do a great job of transitioning between English and Spanish
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star-5
A must do! Get the VIP experience
DrYesG
, Nov 2020
A must do! I was very impressed with the food and the show. Everything was beautiful! A lot of attention to detail, like any Cirque show. I loved it! My boyfriend was super impressed and he is very pickey with food and shows. The food was exquisite. Please get the VIP package is sooo worthed! I would like to go back and bring some of my special friends to it.
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star-5
Spellbinding! Over the top! Fantastic evening!
Patricia_N
, Nov 2020
Food and the presentation of it. The building architecture and design. The costuming. The story line. All of it was just beautiful!!!
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star-5
Amazing
Brittany_A
, Jul 2020
It was beautiful and people were super friendly and welcoming it was a beautiful show def would like to come again. Had a few difficulties with the photos that needed to be printed but it wasn’t that big of a deal.
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star-5
Great show
Sarah_T
, Mar 2020
Easy pick up at the location. Wonderful show! Great food! A wonderful experience overall. I would highly recommend this to everyone!
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Product code: 6814CUNJOYA

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