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CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)

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Cancún, Mexico
Special Offer

From $93.63

$104.43  Save $10.80

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Free Cancellation
up to 24 hours in advance
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icon11 to 12 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

EXPERIENCE WHAT IT FEELS TO BE A MAYA FOR ONE DAY! Saturate your senses with the greatness of one of the most advanced cultures in the ancient world! You will be attended by authentic natives (Certified Guides) of the area who will share with you the inherited knowledge by their ancestors through generations. Meet the majestic archeological zone of CHICHEN ITZA, one of the "New 7 Wonders of the World" and one of the top tour destinations chosen by visitors from all over the world.
  • Travel in comfortable panoramic coach busses with A.C.
  • Enjoy the unique taste of the best regional food buffet in our "Visitor Exclusive" restaurant "Yaax Ki'in".
  • Swim in the beautiful Cenote "Saamal". Refresh your body with the special healing properties of its water.
  • Know the picturesque town of Valladolid established by the Spanish conquerors in 1543.
  • +If you are an energy and mysticism believer, be part of an authentic "Maya shaman" healing session.
Saved to wishlist!
Exquisite Typical Buffet. Regional Food, Home Grown Fruit & Veggies
Round Trip Tour On board Modern Panoramic Buses with Air-Conditioned
Morning Box Lunch On board the Bus
Certified guides, experts in Mayan culture
Unlimited Drinks (Alcoholic and Non-Alcoholic)
Cenote Saamal and Chichen Itza entrance fees
Bonus visit to the picturesque town of Valladolid
Transportation. Pickup and Drop-off at your Hotel or Meeting Point
Rent of vests and lockers (Optional $1USD).
Use of video camera fee inside Chichen Itza
Gratuites

Departure Point

1: Cancún, Quintana Roo, Mexico
2: Riviera Maya, Quintana Roo, Mexico

Traveler pickup is offered
Our pickups cover MOST OF THE HOTELS in Cancun downtown, Cancun Hotel zone and Riviera Maya. Please contact us at least 12 hours prior your departure to set up your pickup place and time.

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult.
  • Minimum drinking age is 18 years.
  • Children under 4 years old and with a maximum height of 100cm not using a seat have free entrance.
  • Dress fresh, casual, umbrella, cap or hat and sport shoes are recommended.
  • A moderate amount of walking is involved.
  • Backpacks not allowed inside the archaeological areas by official regulations of the National Institute of Anthropology and History (INAH in Spanish).
  • Service will be refused on signs of intoxication. Booking will be cancelled with no refund.
  • Stroller accessible
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 999 travelers
  • OPERATED BY TourBalloon | Travel Activities Operator

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees).
Q:
What is the policy on sanitization during CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees).
Q:
What is the social distancing policy during CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees).
Q:
What measures are being taken to ensure staff health & safety during CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees).
Q:
What is the maximum group size during CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees)?
A:
This activity will have a maximum of 999 travelers.

See all safety measures taken by CHICHEN ITZA DELUXE TOUR, Cenote, Buffet, Unlimited Drinks (No hidden fees).

Reviews

4.0
star-4
15 Reviews
4 stars
0
2 stars
0
Reviews by Viator travelers
Showing 1-4 of 15 reviews
star-3
Go, but do NOT pay for deluxe!!!
Erin_D
, Dec 2020
Picked up was fine but you do have to make transfers at centralized station. This took an hour. We paid for the deluxe all inclusive. I would NOT recommend paying for this extra-just get the basic tour. The deluxe was listed as providing drinks including beer, vodka, tequila, rum. They had only beer (which I hate) and they really tried not offering it. We drove almost 2 hours before I had to finally ask for a soda. The boxed snack items they claimed was actually just one handmade bologna with mayo only sandwich and it was kind of gross. My spouse and child can’t eat mayo so nothing for them. Lunch was great, but again, I had to really work for that beverage. They tried saying alcohol was not included-when for the deluxe it very much reads like it should be. Chitchen Itza was awesome but I would have preferred to not have the tour guide. We only got 20 minutes to walk around but had to stay with the guide for around an hour. I loved the vendors and bought lots of fun things. Don’t buy at the store where they give you lunch. The vendors at CI were much cheaper and locals. Bus was nice. Cenote was beautiful but you do only get a few minutes since you have to wait in lines to pay for lockers, etc. overall, I recommend going on the trip to see CI, but do NOT waste your money on a ‘deluxe’ tour that is the same as non-deluxe.
icon Response from Host , Dec 2020
Dear Erin, A private tour to Chichen Itza (CI as you call it) is worth $350 usd PER TRAVELER, our Deluxe tour is AFFORDABLE compared with this prices. Of course the difference is to have a SHARED TRANSPORTATION which means, we pick you up and then we pass for the rest of the travelers (For that we have many vans and busses) but, Cancun and Riviera Maya have more than 3,000 hotels and we cover them all for pickups. This sounds fair if you're in the mood and mentalized that you're going through an experience that takes the full-day. About the Drinks, WE DO GIVE YOU WHAT YOU PAY FOR, non of our travelers have complained about the Drinks so far. THERE IS A REAL CONVENIENT DIFFERENCE BETWEEN OUR REGULAR TOUR AND OUR DELUXE TOUR. And this are the UNLIMITED DRINKS. You can contact us and provide your name, date of your tour, bus and guide number. We will see what happened and why didn't you get your variety of drinks. We're sorry that you were offered only beer. We have any kind of drinks on board. About the BOX LUNCH, this is an aperitive (not a breakfast) which includes: a JUICE, a CROUISSANT and a CUPCAKE and I won't call it "gross" since it is prepared with care and hygiene. DID YOU KNOW? That vendors in Chichen Itza are irregularly working and that they are damaging the natural surroundings of the park?. MOST OF THE HANDICRAFTS THEY SELL ARE NOT HANDMADE, they just buy them from another supplier who build them in mass, do not get surprised if you see in a tag "made in china". WE SELL AUTHENTIC HAND-CARVED HANDICRAFTS (with an authenticity certificate) and our valued customers can check the quality (not just the price) of our figures and items. They are made by natives of the area, with this profit they feed their families in this Maya community where you're suggesting not to buy. AT THE CENOTE: Lockers are OPTIONAL, you don't need to wait for a locker (lines aren't that big), you leave the bus with maybe a backpack or a little bag (with only the thigs you will need inside) and you can leave your stuff close to you. Our staff will take care of it, nothing have been lost so far during years and thousands of visitors. We appreciate your valuable opinion and we will take a look on the details you're commenting here. ***Take the CAPITALS as a way to EMPHASIZE the phrases and not as yelling. Thanks for your time! Kind regards
HelpfulHelpful
star-1
Don’t book now, wait until you get to Cancun!
Joseph_L
, Nov 2020
Do not book with this company! Horrible miscommunication issues with Viator. we had to change our hotel because it shut down, but when we changed our pickup via the website they say they never received that info. So we were billed as a no-show.
icon Response from Host , Nov 2020
Dear Mr. Joseph, We gave you the proper attention. YOU AGREED WITH US TO LEAVE THE TICKETS OPEN to be used in your next visit to Cancun. This was proposed by you. Then you called VIATOR and ask them for a refund. So you wanted a refund and your tickets at the same time. And if that was not enough you leave this review. With all respect, That doesn't say well about you. *We use Capitals as a way to remark words and not as a yelling expression
HelpfulHelpful
star-5
Love our guide Jorge!!
Dee_M
, Mar 2020
Jorge and his team were the best ever!! We had a blast from start to finish!! Excellent!! Do it!! We would definitely go again
icon Response from Host , Mar 2020
Dear traveler, We're so glad to know you spent a good time with us. Indeed all of our guides are so professional and they surely know what they do, they are experts in the Mayan Culture. We will let Jorge know about your greetings! Best regards!
HelpfulHelpful
star-5
Chicken Pizza
LVMatt
, Mar 2020
Very Nice. Once in a lifetime experience. Didn't expect all the vendors at the main event. Your guide was very knowledgeable.
icon Response from Host , Mar 2020
Dear Matt, Thanks for sharing your experience! We support local people, (meaning native people from the Maya settlements) by promoting their handmade products, with this, at the same time, they support their families. 80% of our staff are Maya native people who learned to share their skills and knowledge to our travelers. Our guides are certified and the most important thing is that they are so experienced and connoisseurs of the Maya Culture. Please recommend us and come back soon! We will be waiting for you with wide open arms. Kind regards
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Product code: 86317P3

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