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Cancun Hotel to Airport Shuttle Transportation

star-4.565 Reviews
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Cancun, Mexico
Cancun Hotel to Airport Shuttle Transportation
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 minutes to 1 hour  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Operators have paid Viator more to have their experiences featured here

Overview

Whether you're staying in Tulum or Akumal, in Puerto Morelos, Playa del Carmen, or Cancun itself, end your vacation the relaxing way with this affordable shared airport transfer. There's no need to try to piece together Cancun's confusing public bus system. Your professional driver will pick you up directly from your hotel and bring you to the airport in a recent model vehicle, all in good time for your flight.
  • Travel to Cancun Airport on a comfortable, modern vehicle
  • Emergency number operates 24/7/365 for complete peace of mind
  • Picks up across Cancun, Riviera Maya and beyond
  • Recent model of vehicle and professional driver makes for a safe experience
Saved to wishlist!
Driver/guide
Hotel pickup
One-way shared transfer
Airport drop-off
Food and drinks, unless specified
Gratuities
Airport pick up

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12:00 PM
Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
We provide transfer from most of the Hotels or AirBnB properties in Cancun, please contact us prior to your service, in order for us to confirm details with you.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • All clients with 5 years of age or older will have to pay full price. Clients with 4 years old or younger have free service except if they need a sit in the vehicle, in that case a full price its going to be charged.
  • GR CARIBE BY SOLARIS, ROYAL SOLARIS, OASIS SENS, GR CARIBE, CROWN PARADISE, IBEROSTAR CANCUN, GREAT PARNASSUS, OMNI CANCUN & VILLAS, OASIS CANCUN, GRAND OASIS CANCUN, FIESTA AMERICANA CONDESA, PARADISUS CANCUN, WESTIN RESORTS, MARRIOTT CASA MAGNA, JW MARRIOTT CANCUN, HARD ROCK CANCUN, SECRETS THE VINE, GOLDEN PARNASSUS, OCCIDENTAL TUCANCUN, LIVE AQUA CANCUN, WESTIN LAGUNAMAR, PARK ROYAL CANCUN, ME CANCUN, FLAMINGO CANCUN, HYATT ZILARA, GRAN CARIBE REAL, GRAND PARK ROYAL CANCUN CARIBE, LE BLANC SPA, KRYSTAL CANCUN, KRYSTAL GRAND PUNTA CANCUN, HYATT ZIVA, FIESTA AMERICANA CORAL BEACH, RIU CANCUN, RIU PALACE LAS AMERICAS, RIU PALACE PENINSULA, RIU CARIBE, CASA MAYA, GRAND OASIS PALM BEACH, OASIS PALM BEACH, OCIDNTAL COSTA CANCUN, SUN PALACE, BELLEVUE BEACH PARADISE, BSEA CANCUN PLAZA, BEL AIR COLLECTION AND SPA, BEACH PALACE, NYX CANCUN, SANDOS CANCUN LUXURY, THE RITZ CARLTON CANCUN, ROYAL SANDS, CASA TURQUESA, THE ROYAL ISLANDER, THE ROYAL CARIBBEAN, EMPORIO FAMILY SUITES CANCUN, DREAMS SANDS CANCUN, BEACHSCAPE KIN HA, PRESIDENTE INTERCONTINENTAL , SUNSET ROYAL RESORTS, BAY VIEW GRAND CANCUN, OCEAN DREAM, CARISA Y PALMA, SALVIA CANCUN, ALOFT HOTEL, CANCUN CLIPPER, FIESTA AMERICANA CANCUN, GRAND ROYAL LAGOON, HOLIDAY INN EXPRESS, MAYA CARIBE, SUNSET MARINA RESORTS, REAL INN CANCUN, THE ROYAL CANCUN, CALYPSO CANCUN, SOTAVENTO, AQUAMARINA CANCUN, OCENA SPA HOTEL, TEMPTATION CANCUN, CANCUN BAY RESORTS, HOLIDAY INN ARENAS , IMPERIAL LAS PERLAS, OASIS SMART, TERRACARIBE CANCUN, BEST WESTERN PLAZA KOKAI, HOTEL PLAZA CARIBE, HOTEL COLONIAL CANCUN, HACIENDA ADHARA CANCUN, HOTEL ANTILLANO CANCUN, HOTEL MARIA DE LOURDES, HOTEL CARIBE INTERNATIONAL, HOTEL RAMADA CANCUN, AMBIANCE SUITES, LAQUINTA INN & SUITES CANCUN, SUITES GABY, B2B MALECON PLAZA, KRYSTAL URBAN CANCUN, SUITES MALECON, CITY EXPRESS CANCUN, CITY JUNIOR CANCUN, IBIS CNACUN CENTRO, FOUR POINTS BY SHERATON, HOTEL ONE CANCUN, COMFORT INN CANCUN, COURTYARD BY MARRIOTT, SECRETS PLAYA MUJERES, FINEST PLAYA MUJERES, EXCELLENCE PLAYA MUJERES, LA AMADA PLAYA MUJERES, THE BELOVED PLAYA MUJERES, VILLA DEL PALMAR BEACH RESORT, ALL RITMO CANCUN RESORTS & WATERPARK.
  • MOON PALACE LOBBY NIZUC, MOON PALACE LOBBY SUNRISE, MOON PALACE LOBBY GRAND.
  • OCEAN CORAL & TURQUESA, ROYALTON RIVIERA CANCUN RESORT & SPA, EXCELLENCE RIVIERA CANCÚN, DREAMS RIVIERA CANCUN RESORT AND SPA, BREATHLESS, GRAND RESIDENCES RIVIERA CANCUN, NOW JADE RIVIERA CANCUN, HOTEL MARINA EL CID, DESIRE PEARL RESORT RIVIERA MAYA, NOW SAPPHIRE RIVIERA CANCÚN, AZUL SENSATORI HOTEL BY KARISMA, SECRETS SILVERSANDS RIVIERA CANCÚN, DESIRE RESORT AND SPA, AZUL BEACH HOTEL BY KARISMA, ZOETRY PARAISO DE LA BONITA.
  • GRAND MAYAN PALACE RIVIERA MAYA, GRAND LUXXE RIVIERA MAYA, THE BLISS RIVIER MAYA, VIDANTA RIVIERA MAYA.
  • OCCIDENTA XCARET, RIU LUPITA, SANDOS PLAYACAR BEACH RESORT & SPA, IBEROSTAR QUETZAL, IBEROSTAR TUKAN, RIU TEQUILA, RIU YUCATAN, RIU PALACE MEXICO, VIVA WYNDHAM MAYA, RIU PLAYACAR, OCCIDENTAL ROYAL HIDEAWAY PLAYACAR, OCCIDENTAL ALLEGRO PLAYACAR RESORT, VIVA WYNDHAM AZTECA, RIU PALACE RIVIERA MAYA, THE REEF PLAYACAR, PARADISUS LA ESMERALDA, PARADISUS LA PERLA (ADULTS ONLY), SANDOS CARACOL ECO RESORT & SPA, GRAND RIVIERA PRINCESS/GRAND SUNSET PRINCESS, PLATINUM YUCATAN PRINCESS, IBEROSTAR PARAISO BEACH, IBEROSTAR PARAISO DEL MAR, IBEROSTAR PARAISO LINDO, IBEROSTAR PARAISO MAYA, IBEROSTAR GRAND HOTEL PARAISO, GRAND VELAS RIVIERA MAYA, BANYAN TREE MAYAKOBA, FAIRMONT MAYAKOBA, ROSEWOOD MAYAKOBA, BLUE DIAMOND RIVIERA MAYA, SECRETS CAPRI RIVIERA CANCÚN, OCEAN MAYA ROYALE, BLUEBAY GRAND ESMERALDA, VALENTIN IMPERIAL MAYA RESORTS, EL DORADO ROYALE A SPA RESORT BY KARISMA, EL DORADO CASITAS ROYALE, GENERATIONS RIVIERA MAYA, PLAYACAR PALACE, REAL PLAYA DEL CARMEN, EL DORADO MAROMA, BY KARISMA, AMARTE MAROMA, SECRETS MAROMA BEACH, CATALONIA PLAYA MAROMA, BELMOND MAROMA, THE ROYAL PLAYA DEL CARMEN, VILLAS SACBE, AQUALUNA BOUTIQUE BY XPERIENCE HOTELS, AZUL BY ENCANTO, CITY EXPRESS PLAYA DEL CARMEN, DESEO LOUNGE [HOTEL+LOUNGE], EL TAJ OCEANFRONT & BEACHSIDE CONDO HOTEL, HACIENDA PARADISE BOUTIQUE HOTEL, HOLIDAY INN EXPRESS PLAYA DEL CARMEN, HOTEL EL PUNTO, HOTEL HUL-KU, HOTEL LUNATA, HOTEL MARIA CANDELARIA, HOTEL PLAYA ENCANTADA, HOTEL POSADA MARIPOSA, HOTEL QUINTO SOL, HOTEL VISTA CARIBE, KOOX CARIBBEAN PARADISE HOTEL, KOOX CITY GARDEN, KOOX PLAYA HOTEL, LE REVE HOTEL, LOS ITZAES, MUELLE PLAYA DEL CARMEN, NINA HOTEL & BEACH CLUB, PLAYA PALMS, THE PALM AT PLAYA, HACIENDA DEL CARIBE BY ENCANTO, ACANTO BOUTIQUE HOTEL, ALL RIVIERA RESORT, AVENTURA MEXICANA, GRAND COCO BAY, HACIENDA DEL CARIBE BY ENCANTO, HACIENDA MARIA BONITA, HACIENDA MARIPOSA, HOTEL BARRIO LATINO, HOTEL HACIENDA REAL DEL CARIBE BY ENCANTO, HOTEL KIN HA PUEBLO, HOTEL KINBE, HOTEL LAS PALAPAS, HOTEL LUNASOL, HOTEL MISTIK, HOTEL ONE PLAYA DEL CARMEN, IN, FASHION HOTEL BOUTIQUE, LA PASION HOTEL BOUTIQUE, LA TORTUGA PLAYA DEL CARMEN, THOMPSON PLAYA DEL CARMEN, LAS GOLONDRINAS, MAGIC BLUE, MAHEKAL BEACH RESORT, PLAYA DEL CARMEN HOTEL BY H&A, PLAYA DEL KARMA, PLAYA SUITES, PORTO PLAYA CONDO HOTEL, PUEBLITO ESCONDIDO LUXURY, REINA ROJA HOTEL, SOHO PLAYA HOTEL, THE BRIC HOTEL PLAYA DEL CARMEN.
  • BARCELO MAYA BEACH, BARCELO MAYA CARIBE, BARCELÓ MAYA COLONIAL RESORT, BARCELÓ MAYA PALACE RESORT, BARCELÓ MAYA TROPICAL RESORT, DREAMS PUERTO AVENTURAS RESORT AND SPA CATALONIA YUCATAN BEACH, CATALONIA RIVIERA MAYA, HARD ROCK RIVIERA, OMNI PUERTO AVENTURAS BEACH RESORT, DREAMS PUERTO AVENTURAS RESORT AND SPA, CATALONIA ROYAL TULUM, BEL AIR COLLECTION XPU-HA RIVIERA MAYA, CABAÑAS PAAMUL.
  • GRAN BAHÍA PRÍNCIPE SIAN KA AN, BAHIA PREMIER, GRAN BAHÍA PRÍNCIPE AKUMAL, GRAN BAHÍA PRÍNCIPE COBÁ, GRAN BAHÍA PRÍNCIPE TULUM, DREAMS TULUM, GRAND PALLADIUM COLONIAL RESORT AND SPA, GRAND PALLADIUM KANTENAH RESORT AND SPA, GRAND PALLADIUM RIVIERA RESORT AND SPA, GRAND PALLADIUM WHITE SANDS RESORT AND SPA, THE ROYAL SUITES YUCATAN BY PALLADIUM, AKUMAL BAY RESORT, SECRETS AKUMAL RIVIERA MAYA, AKUMAL CARIBE, GRAND OASIS TULUM, LAS VILLAS AKUMAL, GRAND SIRENIS MAYAN BEACH RESORT & SPA, GRAND SIRENIS RIVIERA MAYA RESORT & SPA, EL DORADO SEASIDE SUITES BY KARISMA, HIDDEN BEACH, KORE TULUM, AZULIK TULUM, PAPAYA PLAYA, ZAMAS TULUM, PIEDRA ESCONDIDA TULUM, PUNTA PIEDRA TULUM, ROSA DEL VIENTO TULUM, OM TULUM, ENCANTADA BOUTIQUE TULUM, HIP HOTEL TULUM, LA ZEBRA TULUM, AHAU TULUM, LOS LIRIOS TULUM, HOTELK BE TULUM, CABAÑAS TULUM, PLAYA AZUL TULUM, ANA Y JOSE CHARMING HOTEL AND SPA, CABAÑAS LA LUNA TULUM.
  • Service animals allowed
  • Infants must sit on laps
  • No health restriction
  • Most travelers can participate
  • This tour/activity will have a maximum of 1,000 travelers
  • OPERATED BY Mexico Travel Solutions
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun Hotel to Airport Shuttle Transportation?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cancun Hotel to Airport Shuttle Transportation.
Q:
What is the policy on sanitization during Cancun Hotel to Airport Shuttle Transportation?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Hotel to Airport Shuttle Transportation.
Q:
What is the social distancing policy during Cancun Hotel to Airport Shuttle Transportation?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Cancun Hotel to Airport Shuttle Transportation.
Q:
What measures are being taken to ensure staff health & safety during Cancun Hotel to Airport Shuttle Transportation?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun Hotel to Airport Shuttle Transportation.

Traveler Photos

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Traveler Tips


  • "Friendly shuttle transfer, even though he was a little late he called the hotel and told the front desk to let us know, and very cost friendly to the airport would definitely recommend to do!" See review

Reviews

4.5
star-4.5
65 Reviews
4 stars
0
3 stars
0
2 stars
0

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 65 reviews
star-5
Satisfied shuttle pick up
sparklingbluesky3
, May 2022
Their office answered the contact phone number right away as soon as I try to contact them. Their office also sent me a text to confirm the pick up time.
icon Response from Host , May 2022
Hello, Good Afternoon. Thank you for the positive comments we are glad to hear that you enjoyed your stay in Cancun. We hope to see you back soon! We would like to extend the invitation to our other destinations in Puerto Vallarta and Los Cabos. Please do not hesitate to contact us if you need any information regarding our destinations or plan to visit our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
star-5
Perfect ride, efficient group
Tim_G
, Mar 2022
These guys were great—experienced and efficient. Ride with them. No complaints, no hassles, no stress. And they wear cool shirts so you can spot them!
icon Response from Host , Apr 2022
Hello, Good Morning: Thank you for the positive comments we are glad to hear that you enjoyed your stay in Cancun. We are delighted to hear that our agent Brandon made your stay comfortable. We hope to see you back soon! We would like to extend the invitation to our other destinations in Puerto Vallarta and Los Cabos. Please do not hesitate to contact us if you need any information regarding our destinations or plan to visit our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
star-5
Quick on-time shuttle at a great price
Robert_H
, Mar 2022
Driver arrived promptly (even a few minutes early). Van was clean, driver was friendly, and price was very reasonable. I’d use this shuttle service again on a future trip.
icon Response from Host , May 2022
Hello, Good Afternoon. Thank you for the positive comments we are glad to hear that you enjoyed your stay in Cancun. We hope to see you back soon! We would like to extend the invitation to our other destinations in Puerto Vallarta and Los Cabos. Please do not hesitate to contact us if you need any information regarding our destinations or plan to visit our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
star-5
Great!
TaneshaStaples
, Oct 2021
The process of setting up the transfer was simple. I was able to verify my pickup time. I loved the reminders. The shittle driver came on time and got me there with ample time for security and checking bags. Great all around
icon Response from Host , May 2022
Hello, Good Afternoon. Thank you for the positive comments we are glad to hear that you enjoyed your stay in Cancun. We hope to see you back soon! We would like to extend the invitation to our other destinations in Puerto Vallarta and Los Cabos. Please do not hesitate to contact us if you need any information regarding our destinations or plan to visit our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. - CX Department (Mexico Travel Group)
1 traveler found this review helpful
star-5
Back to airport meet arrivals
Cyndi_K
, Aug 2021
Had trouble with my phone service but still managed to communicate on whats app to confirm. Timely arrival and drop off. Great service in clean vehicle.
star-1
Don’t do it
Cay
, Jun 2021
They never came & I could’ve get a refund. I contacted them on what’s app, contact them on Viator and still had no response
icon Response from Host , May 2022
Hello, Good Morning We would like to do a proper follow-up to your comments regarding your recent travel troubles with Mexico Travel Solutions, we kindly ask you to contact our Customer Service Department at customerservicemts@mexicotravelsolutions.com with the name under your reservation our voucher #. Thank you for the feedback as it helps us to improve our service. Best regards! - CX Department (Mexico Travel Group)
star-5
Hotel zone-Cancun airport
Lupe_Z
, Jun 2021
Safe and cautious driver. There is lots of crazy driving in Cancun but our driver was cautious and we did have someone cut us off. Nice A/C too!!
star-5
Will use again
Raquel_L
, Apr 2021
Friendly driver, on time, great service. Take cash for tips, the driver said he only gets paid from tips.
star-5
on time, clean, easy!
Douglas_P
, Mar 2021
the driver was on time at the hotel, communication with the company was simple, and the price was right. great experience.
icon Response from Host , Mar 2021
Greetings!! Thank you for the positive feedback. We hope that you use our service in your next trip back to Cancun, and we will also like to extend the invitation to our other locations in Puerto Vallarta and Los Cabos. Please feel free to contact us if you need any information regarding our destinations, or if you are planning to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you. Best regards! -CS
star-5
Convenient airport shuttle
Richard_B
, Mar 2021
Friendly shuttle transfer, even though he was a little late he called the hotel and told the front desk to let us know, and very cost friendly to the airport would definitely recommend to do!
icon Response from Host , Mar 2021
Greetings!! Thank you for the positive feedback. We hope that you use our service in your next trip back to Cancun, and we will also like to extend the invitation to our other locations in Puerto Vallarta and Los Cabos. Please feel free to contact us if you need any information regarding our destinations, or if you are planning to visit any of our locations anytime soon. (ux@mexicotravelgroup.com) Thank you.
star-5
Very Accommodating
Charell_W
, Jan 2021
I booked same day and they were great. Shuttle was on time, actually early. Driver was polite and got us to airport safely in clean vehicle.
star-5
Fast
Misty
, Jan 2021
Fast and friendly service. Driver was there on time. Made it to the airport after one stop super fast.
star-5
Great service
Gregory_B
, Jan 2021
This is a good Service and very affordable for a private shuttle to the airport. They were extremely timely and polite. They contacted me before the trip and came to my hotel at my request. Definitely will be using my next visit to Cancun
star-1
Do not do business with this company
Rene_N
, Dec 2020
they confirmed the booking and gave us a time of pickup but driver did not show up and we almost missed our flight. We tried contacting them, but they did get back to us. We ended up taking a taxi to the airport. We requested for a refund and they sent us the refund. Not good for business
icon Response from Host , May 2022
Hello, Good Morning We would like to do a proper follow-up to your comments regarding your recent travel troubles with Mexico Travel Solutions, we kindly ask you to contact our Customer Service Department at customerservicemts@mexicotravelsolutions.com with the name under your reservation our voucher #. Thank you for the feedback as it helps us to improve our service. Best regards! - CX Department (Mexico Travel Group)
1 traveler found this review helpful

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