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Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland
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Auckland Central, New Zealand
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From $196.87
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Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Proof of COVID-19 vaccination required for travelers
COVID-19 vaccination required for guides
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
12 hours (approx.)
Pickup from select hotels
Mobile ticket
Offered in: English
Good for avoiding crowds
Overview
Experience the North Island's top destinations in one day on a full-day tour to Wai-O-Tapu and Rotorua from Auckland. Have time to walk at your own pace around Wai-O-Tapu geothermal park, then take in the sights of Rotorua on a coach tour with stops along the way. Includes entrance fees, bottled water and snacks, live commentary from the driver-guide, and hotel pickup and drop-off.
- Combine visits to Wai-O-Tapu and Rotorua in one full-day tour
- Learn about New Zealand's geothermal activity
- Stop at key points in Rotorua
- Pickup and drop-off from major hotels provided
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From $196.87
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What's Included
Small Group & Fully Guided Tour
Bottled water
Snacks
Entry Tickets
Optional extra - One-way option from Auckland to Rotorua
Food and drinks, unless specified
Gratuities
Souvenir photos (available to purchase)
Departure & Return
Hmm...we can’t seem to find this place. Please check the spelling, or choose another location.
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Children must be accompanied by an adult.
- Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.
- A moderate amount of walking is involved.
- Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair.
- Operates in all weather conditions, please dress appropriately.
- Stroller accessible
- Near public transportation
- Infant seats available
- Not recommended for travelers with back problems
- Children aged 7 years and below are required to travel in a child safety car seat. If you don't have a car seat one can be provided (with 24 hours notice).
- Please wear comfortable walking shoes and weather appropriate clothing.
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 16 travelers
- OPERATED BY Cheeky Kiwi Travel
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
Q:
What is the policy on sanitization during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policy on social distancing is:
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Paid stay-at-home policy for staff with symptoms
Traveler Photos



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Traveler Tips
- "Paid extra to see the park with the geysers, which was worth it." See review
Reviews by Viator travelers. We perform checks on reviews
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Reviews
4.5
24 Reviews
5 stars
20
4 stars
2
3 stars
0
2 stars
1
1 star
1
Reviews by Viator travelers
We perform checks on reviews
Showing 1-5 of 24 reviews
Beautiful Rotorua
Elizabeth_P
, Mar 2020
We were really well looked after by our tour guide, Grant. He went out of his way to give us a wonderful day and ensure that everyone was happy. Rotorua speaks for itself as it is stunning!
Only disappointment was to discover that the availability of wifi meant that we would have to pay extra to actually have it (on a day when we were still trying to be in contact with our travel agent re flights back to the UK because of changes due to the Coronavirus). Paid extra to see the park with the geysers, which was worth it.
Cheapy Lying Tours
Carlos_P
, Feb 2020
They promised a Mercedes bus. They sent a Ford. They promised snacks, wi-fi, and cell phone charging ports; they lied again. Instead of Cheeky they should call themselves Cheapy Lying Tours. Make your own travel arrangements and go see Wai-O-Tapu on your own.
Response from Host , Feb 2020
While majority of our vehicle's are the 12 or 16 seater Mercedes Sprinters we do have a Ford Tourneo in our fleet. Ford Tourneo are a smaller vehicle again (7 seater) designed for private tours and are fit out for a even more boutique experience. You only have to google this vehicle so see all the features it comes standard with however and that it built for high end comfortable tours. We do offer WiFi access, water and snacks in our all vehicles also. The water and snacks and offered to every client every trip, the charging points and WiFi access are a feature build into the vehicle that if not know how to use or access the driver would be happy to show you. We are very sorry if this client was not aware of a vehicle feature we just wish if they are upset with something that it’s brought to our attention on the day so it can be taken care of rather than writing a dishonest review. If he was in our private tour vehicle then the group would have been a maximum of 6 people so any issues the customer had would have been very easy to solve and ensure they had a great day if bought to our attention.
Great tour
Guenter S
, Nov 2019
Great
Shawdi_M
, Aug 2019
Awful, overpriced, unprofessional.
Reshma_C
, Dec 2018
I would not suggest to use "Cheeky Kiwi Travel". In all the tours we used for NZ, each and everyone of them were professional, well educated in tourism and reasonably priced. I think Cheeky Kiwi Travel was a family run business that ran it as nothing but a business operation. Here's an account of why I'm writing this 1) Although my booking was made & confirmed on 7th Nov for 2 people, the company sent an email on 16th Nov to say they haven't made enough numbers and would be cancelling my booking for 19th Nov and would provide a full refund. They provided alternative tours (ran by themselves) for the same date which I wasn't interested in, as I set out what I wanted to see and do before arriving into NZ. They didn't consider providing alternative dates for the rest of my duration. I had to propose that before someone came back to me to confirm that. I had to switch another tour for the only alternate date available which cost me $60 out of my own pocket, which I made a point to inform "Cheeky Kiwi Travel" on email but no one responded to that, not even as a form of remorse. 2) When the driver finally arrived and had us standing on the main road of our hotel on a cold early Saturday morning, they 20 mins late and had only picked up one other passenger, which meant we were going to be significantly late going forwards. 3) The driver (and her chaperone) had no experience of the city and how to get around, but used two gps to get around as they were lost by the 'new one way system' of the city. As it happens, the two individuals later identified themselves as husband and wife. 4) They had no idea where the intercity bus terminal was and what WAS the Intercity bus! 5) They had no depth of knowledge aside of what they had memorized about the road they took to get to our destination or the place they were going. They had no knowledge or understanding on the history of New Zealand nor Māori culture, when asked but made a point to google such in the vehicle whilst driving. They were however extensively knowledgable and forthcoming about the farming & dairy industry because they were once farmers themselves. 6) They weren't considerate to the foreign passengers where english wasn't their first language. They basically used sentences like 'would you like an upgrade to visit the geysers' rather then saying, it's an extra $40 to see the Geysers, would you like to go too? 7) There is MORE... They basically ripped me off $444 and I'm not happy.
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
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